- Lumen (Buffalo, NY)
- … customer needs and requirements through strategic discovery, utilizing technical thought leadership, discussing industry best practices, and presenting our ... team. + Customer Solution Development: Analyze and identify our customer 's business and technology objectives, conduct full technical discovery, and… more
- Stark Tech Group (Buffalo, NY)
- …inside and outside sales, requiring a blend of customer service, technical expertise, and sales acumen to support customers with parts identification, ... this position The Sales Engineer- HVAC Parts is responsible for retail counter support and technical engagement with contractors and end-users supporting HVAC… more
- Amazon (New York, NY)
- … campaign execution issues and blockers by providing knowledgeable and responsive technical support to our enterprise customers: programmatic trading desks. You ... you will own the most critical part of the customer experience and deliver on our customers' most basic...in computer science or equivalent, or 3+ years of technical support experience Preferred Qualifications - 3+… more
- Amazon (New York, NY)
- …You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying ... technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems,… more
- Kyndryl (New York, NY)
- …content, establish unique go-to-market programs, and provide comprehensive enablement support -both business and technical -to drive exponential growth for ... customer , develop key messages, co-present to clients. + Support USA AWS Alliance leader with amplification of AWS...content into customer opportunities and account team customer roadmaps. + Build and maintain technical … more
- Rocket Software (Albany, NY)
- …what they're doing!** **Job Description Summary:** The Senior Solutions Advisor will provide advanced technical support in the field for DB2 Tools for z/OS. The ... needs to the development team to ensure development roadmaps support clients' needs. Serves as the lab advocate to...needs. Serves as the lab advocate to ensure the customer 's expectations are set correctly related to technical… more
- American Express (New York, NY)
- …as core technical capabilities that cut across business lines and customer segments. Overview of The Department: Be part of exciting and innovative initiatives ... meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- American Express (New York, NY)
- …core technical capabilities that cut across business lines and customer segments. The Marketing Transformation team leads the technology strategy and engineering ... meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …within the Defense Army Account's ITSM team, you will be at the forefront of technical support , playing a crucial role in maintaining the efficiency of multiple ... understanding of customer Service Level Agreements. + Develops and maintains technical skills and understanding of supported clients with the Service Desk to… more
- American Express (New York, NY)
- …In this role, you will be a key member of a team that provides direct technical servicing and support to the senior most leaders at American Express. This ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...best digital experience possible. + Deliver world-class, high touch technical servicing and support to the senior… more