- Ryder System (Albany, NY)
- …needs into production-ready features. Key responsibilities include owning the technical roadmap for core products, integrating validated prototypes into scalable ... builds, managing escalated technical issues, and ensuring high-quality, maintainable solutions that align...data for quality and sustainability, and detailed analytics to support the sales and expansion of Ryder's products. Elevate… more
- University of Rochester (Brighton, NY)
- …equity considerations._ **Responsibilities:** GENERAL SUMMARY Provides phone, remote, and chat support for a large customer base whose business functions ... access the first-level team members are unable to resolve. + Provides technical expertise in meeting customer satisfaction and meeting enterprise strategic… more
- SMX (Albany, NY)
- …jobs) (https://www.smxtech.com/careers/) United States cBEYONData is seeking a DOD Financial Management Customer Lead to support our federal customer 's ... environment. **Essential Duties & Responsibilities** Candidate is the primary customer liaison for the DARQ product in Advana and...2026 \#LI-SA1 At SMX(R), we are a team of technical and domain experts dedicated to enabling your mission.… more
- MTA (New York, NY)
- …critical business functions and customer facing services. + Work with other IT technical resources to support all network related technical problems and ... strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Summary: The primary purpose...The primary purpose of this position is to provide technical support for all aspects of connectivity… more
- BAE Systems (Greenlawn, NY)
- …(ILS Engineers, Technical Writers, Trainers etc.) who may be needed to support their assigned programs. They may be customer -facing in their role, and ... your career with BAE Systems. BAE is seeking an experienced Integrated Logistics/Product Support (ILS/IPS) Engineering lead to fill a key role on advanced electronic… more
- Cleo (Albany, NY)
- ** Customer Success Manager** Remote - US **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions ... are accurately recorded and follow-ups are scheduled. + Oversee the customer lifecycle, from launch to renewal, to ensure a seamless and optimal customer … more
- Pep Boys (Tonawanda, NY)
- Req. Number 173343 Job Description Position Summary The Customer Service Lead (CSL) plays a critical role in delivering exceptional customer experiences while ... operational point person within the service center. In addition to performing all Customer Service Advisor responsibilities at an advanced level, the CSL assumes key… more
- Kyndryl (New York, NY)
- …world for our employees, our customers and our communities. **The Role** ** Customer Success, Commercial Success, Distinctive Expertise and Focus on People:** + ... Create, maintain and develop deep customer relationships to credibly build and maintain valued CxO...Bachelor's degree or master's degree + Sales experience in technical solutions **Being You** Diversity is a whole lot… more
- HP Inc. (New York, NY)
- …briefings and implement improvements as necessary. + Coordinates initiatives that support Customer Experiences Program **Education & Experience Recommended** + ... **Description -** The Customer Welcome Centers ('CWCs') are the epicenter of...across the company, including the C-suite, to provide exemplary support and organization around critical senior-level sales meetings. Between… more
- Oracle (Albany, NY)
- …with Oracle's cloud and enterprise business objectives. + Lead and scale global technical support teams, fostering a high-performance and inclusive culture. + ... health, and operational trends. Required Qualifications + 10+ years of experience in customer support , customer success, or service delivery within… more