- MTA (Jamaica, NY)
- …orally and in writing, to interact with team members, customers, management, and support personnel ( technical and non- technical ). + Expert in establishing ... combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Summary: This role is responsible for… more
- Cisco (New York, NY)
- …Visio, PowerPoint, Jira) to produce clear, comprehensive user guides and project plans. ** Technical Support & Issue Resolution** (10%) + Provide expert ... technical support to L1/L2 engineers and Program Managers, ensuring demo...progress across all levels of the organization **Training & Customer Engagement** (5%) + Lead technical training… more
- Eaton Corporation (Amherst, NY)
- …breakers, transformers, SSVTs, CCVTs, PTs, CTs, linear couplers, etc. Provide technical support for the decommissioning, install, testing, and recommissioning ... activities. Travel is primarily in the Northeast and northern Midwest based on customer requirements. A company vehicle is provided for both business and personal… more
- Capital One (Albany, NY)
- …+ Builds and manages key processes including product fit and tech fit discoveries, customer technical win, customer FAQs, customer objections, ... through technical solutioning. + Develops and maintains technical support procedures and policies. + Builds...workflow, logical processes, hardware and operating system environment to support customer needs. + Works with business… more
- TD Bank (New York, NY)
- …with respect to all aspects of research, analysis, design, hardware/ software support and/or development of technical solutions** **Works independently and/or ... educate others** **Manages and directs activities related to analysis, design and support of technical business solutions on larger projects** **Assignments are… more
- New York State Civil Service (Rochester, NY)
- …performance and reliability of deployed audiovisual (AV) and IT systems, providing technical support , and conducting research on emerging technologies to enhance ... needs are met and to assess the performance of subordinate personnel. They ensure technical support for both users and networks/systems is in accordance with… more
- University of Rochester (Rochester, NY)
- …upgrades are delivered on-time and with quality. **ESSENTIAL FUNCTIONS** + Provides technical support for, and may lead, non-production and production ... technical and functional personnel as needed to fulfill requests for technical support , including application, system to system integrations, and security… more
- Hidden Level (Syracuse, NY)
- …ensure operational readiness for demonstrations. Capture & Pre-Sales Engineering + Provide technical support to business development efforts, from early shaping ... and concepts with sharp communication skills to drive high-quality proposals, technical demonstrations, and customer engagements. This role includes a… more
- Nutanix (Albany, NY)
- …Our Systems Engineering & Solution Sales organization is made up of 800+ customer -focused technical sales professionals who are responsible for identifying and ... critical and pivotal role in driving the sales & customer adoption of Nutanix solutions and products. With the...achieving, you'll be our subject matter expert in providing technical expertise to make Nutanix's customers successful. You'll have… more
- Wolters Kluwer (New York, NY)
- …portfolio. This role is designed for a proven engineering leader who combines technical depth, product intuition, and business acumen to drive innovation across a ... through an engineering lens, aligning technology investments with growth and customer value, driving innovation and operational excellence, and turning strategic… more