- FirstLight Fiber (Albany, NY)
- The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position ... as well as being an escalation point for the customer and NOC peers. When the system malfunctions, the...the team, validating escalations into 2nd & 3rd level Technical Support , and overseeing Core Network Events… more
- Amazon (New York, NY)
- …of best in class GTM concepts, solutions, and initiatives. - Develop and support an AWS internal community of technical subject matter experts worldwide. ... expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding… more
- Amazon (New York, NY)
- …new sports leagues and capabilities to Prime Video. This role combines deep technical expertise with industry-specific knowledge to support the evaluation and ... bring new sports leagues to Prime Video, launch and support live events, and drive/manage technical and...support business growth, faster content launches, and enhanced customer experience. Basic Qualifications - 8+ years of specific… more
- Amazon (New York, NY)
- …go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the ... most complex challenges. We seek a passionate technologist who combines deep technical expertise with business acumen and excellent interpersonal skills to join our… more
- Amazon (New York, NY)
- …cloud solutions. You'll be a key player in the pre-sales process, providing technical expertise and guidance throughout the customer 's cloud journey. In this ... guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. As a technical SME, you will share knowledge… more
- City of New York (New York, NY)
- …citywide initiative, publication support during the financial plan process, and technical support to the OMB user community. JOB DESCRIPTION: The Service ... the agency's staff by providing the hardware, software and technical /operations support necessary for budget preparation and...Proven experience as a Help Desk Technician or other customer support role. - Tech-savvy with a… more
- Amazon (New York, NY)
- …Analytics AWS solutions tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating ... requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best… more
- IBM (Albany, NY)
- …to ensure seamless adoption and delivery of new service offerings. Provide ongoing support and technical guidance to teams involved in solution implementation ... IBM Software means you'll be part of a team that transforms our customer 's challenges into industry-leading solutions. We are an infinitely curious team, always… more
- Amazon (New York, NY)
- … requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best ... practices throughout the ML project lifecycle. You will lead customer -focused project teams as a technical leader, and perform hands-on development of ML… more
- IBM (Poughkeepsie, NY)
- …of IBM Z products and solutions (mainly hardware). They provide expert-level technical support for critical situations, collaborating with Development and ... problem resolution strategies. People in this role perform break-fix support , critical situation support , customer ...PEs design and deliver product and solution education and technical support documentation. **Required technical … more