- Proofpoint (Albany, NY)
- …Proofpoint's solutions. + Provide proactive recommendations that support the customer 's requirements, roadmap and ongoing technical needs. Identify and ... needed. + Direct crisis and incident response, working with the account team, technical support , operations and engineering teams to ensure timely resolution,… more
- Amazon (New York, NY)
- …AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners ... the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support...role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '… more
- iCIMS (Albany, NY)
- …to anticipate changes in the product roadmap and adapt positioning accordingly. + Develop technical sales support content to provide a deeper understanding of AI ... **Job Overview** As our Senior Technical Product Marketing Manager, you will lead the...briefings). + Hands-on experience creating content and tools that support sales, solutions consultants, and customer success… more
- Mastercard (New York, NY)
- …MBOs, approve holidays, and encourage cross-team collaboration. - Take responsibility for customer success KPIs (Renewals and Upsells) and support team-specific ... and governments realize their greatest potential._ **Title and Summary** Technical Account Manager Team Lead, Americas Our Purpose We...goals. - Contribute to weekly executive updates and support the Director of Customer Success with… more
- Amazon (New York, NY)
- Description We are seeking a proactive and customer -focused Senior Technical Account Manager (Sr. TAM) to drive post-launch success for Amazon Buy with Prime and ... of Amazon's innovative e-commerce solutions. Key job responsibilities Post-Launch Support : - Serve as the primary technical ...technical field. - 5+ years working with external customer facing, or similar role. - Proven ability to… more
- Arrow Electronics (Melville, NY)
- …applications. + Support enablement, training, and upskilling initiatives of our customer -facing teams + Work closely with Arrow's technical and sales teams ... areas generally and may also assist in responding to customer proposals as required. As a Technical ...to understand AI solutions and provide technical support to internal and external stakeholders.… more
- Celestica (New York, NY)
- …will be applied across multiple customers. Additionally this role provides collaborative technical support to Sales, Business Development, and in particular HPS ... are on schedule. + Projects/programs include: New product development support , manufacturing readiness reviews & contract execution. Coordinates &...'s point of view in activities. + Helps manage customer technical perceptions and the overall … more
- Medtronic (New York, NY)
- …cardiology experience + Experience teaching and educating medical personnel, peers, and technical support personnel + Thorough working knowledge of cardiac ... customer and employee education and training activities in support of Cardiac Rhythm Management (CRM) procedure and product...product performance to improve future offerings. Serve as the customer and field technical resource in CRM.… more
- Broadcom (Albany, NY)
- …you will serve as a trusted advisor, driving a cross-functional, unified customer experience using your technical , communication, and collaboration skills to ... your assigned customers while developing an understanding of the customer 's technical goals as they align with...which could consist of consultants, engineers, product management and support staff + Join the Broadcom customer … more
- LinkedIn (New York, NY)
- …customer trends to leadership in a prompt manner. + Support Sales, and Customer Success Managers as the key technical resource to understand customer ... of the team. The Technical Consultant is a key technical resource for our Customer Success Organization through the sales and implementation process. The … more