- Oracle (Albany, NY)
- …IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best ... **Job Description** This role will partner, influence and support project and leadership teams in strategy development...the ability to communicate with technical and non- technical staff at all levels of the Customer… more
- Broadcom (Albany, NY)
- …you will serve as a trusted advisor, driving a cross-functional, unified customer experience using your technical , communication, and collaboration skills to ... successfully onboard, adopt and realize business value through success planning /execution, and technical guidance across the entire customer journey. In the TAM… more
- Oracle (Albany, NY)
- …be able to troubleshoot complex technical issues and find creative solutions. ** Technical support :** You'll facilitate technical support to clients, ... between delivery rigor and discipline and creating an exceptional customer experience. They spend the majority of their time...serving as a liaison to the offshore technical team or product support . **Sales… more
- Oracle (Albany, NY)
- …be able to troubleshoot complex technical issues and find creative solutions. ** Technical support :** You'll facilitate technical support to clients, ... serving as a liaison to the offshore technical team or product support . **Sales...effectively managing resources and identifying needs and changes. + Customer relationship building and can lead technical … more
- Amazon (New York, NY)
- …for technical accuracy, adherence to standards, terminology consistency, and customer relevance. Use AI to scale quality reviews of content and centralize ... to AWS's technical content strategies. Optimize information architecture based on customer feedback and usage patterns. Serve as the central POC for all written… more
- Fujifilm (Albany, NY)
- …as well as developing knowledge of competitors. Further, position will support communications internally and with customer for troubleshooting, problem-solving ... performance requirements for current and upcoming technology nodes. Includes developing technical roadmaps aligned with industry and customer requirements. +… more
- Deloitte (New York, NY)
- Martech Technical Architect (Specialist Master) Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... development capabilities - blending strategy, architecture, and your hands-on experience to support our client engagements. As a Martech Technical Architect, you… more
- University of Rochester (Brighton, NY)
- …Provides remote and hands-on support . Assesses, interprets and analyzes customer technical problems received via Service Desk services, directly from ... the work of lower level technicians. **ESSENTIAL FUNCTIONS** + Provides high-end level technical support related to complex maintenance and/or urgent IT problems… more
- RELX INC (New York, NY)
- …Role The Head of Technical Product Management manages a team of Technical Product Managers (TPMs): they are a customer -facing role responsible for gathering ... and scalable integrations for our clients, ensuring exceptional service throughout the customer lifecycle and setting technical standards through both leadership… more
- Oracle (Albany, NY)
- …You will assign and monitor work of systems analysis and program staff, providing technical support and direction. You will collaborate closely with partners in ... initiatives. A TPM at any level can have significant technical and business impact here. You will be part...diverse people, and given the autonomy as well as support to do your best work. It is a… more