- NTT America, Inc. (Albany, NY)
- …operations teams. + Influence product positioning and commercialization strategies. + Support customer -facing teams with training, demos, and solution guidance. ... product content aligns with overarching strategy, messaging, positioning, and brand guidelines. ** Customer Engagement & Field Support ** + Work directly with… more
- TEKsystems (Seneca Falls, NY)
- …desk, Troubleshooting, Customer service, Windows 10, Active directory, Technical support , Ticketing system, Password reset, Hardware, Microsoft office, ... join our team. This role is responsible for providing technical support to end users, troubleshooting Windows...in both written ticket documentation and verbal interactions with non- technical users. + Maintain a customer -first approach,… more
- Corning Incorporated (Corning, NY)
- … lead for North American and European customer relationships, addressing technical queries, resolving issues, and ensuring seamless support by collaborating ... seamless integration of our products into their operations. By addressing technical challenges, anticipating future needs, and aligning customer requirements… more
- TD Bank (New York, NY)
- …with respect to all aspects of research, analysis, design, hardware/ software support and/or development of technical solutions + Works independently and/or ... educate others + Manages and directs activities related to analysis, design and support of technical business solutions on larger projects + Assignments are… more
- New York State Civil Service (Rochester, NY)
- …performance and reliability of deployed audiovisual (AV) and IT systems, providing technical support , and conducting research on emerging technologies to enhance ... needs are met and to assess the performance of subordinate personnel. They ensure technical support for both users and networks/systems is in accordance with… more
- University of Rochester (Rochester, NY)
- …upgrades are delivered on-time and with quality. **ESSENTIAL FUNCTIONS** + Provides technical support for, and may lead, non-production and production ... technical and functional personnel as needed to fulfill requests for technical support , including application, system to system integrations, and security… more
- Eaton Corporation (Amherst, NY)
- …breakers, transformers, SSVTs, CCVTs, PTs, CTs, linear couplers, etc. Provide technical support for the decommissioning, install, testing, and recommissioning ... activities. Travel is primarily in the Northeast and northern Midwest based on customer requirements. A company vehicle is provided for both business and personal… more
- City of New York (New York, NY)
- … support . Create job aids and prepare training materials. Provide quality portal customer support as well. - Conduct regular training sessions and outreach to ... and external user base, FIT is seeking a CRM Administrator to provide critical support , training, and technical assistance to both internal staff and external… more
- Oracle (Albany, NY)
- …but are not limited to providing excellence in customer service support , diagnosis, replication, resolving Functional and Technical issues of complex and ... requests. The focus of this position is to provide customer service on a technical and functional...result oriented + Strong problem solving/analytical skills + Strong customer support and relation skills + Effective… more
- Hidden Level (Syracuse, NY)
- …ensure operational readiness for demonstrations. Capture & Pre-Sales Engineering + Provide technical support to business development efforts, from early shaping ... and concepts with sharp communication skills to drive high-quality proposals, technical demonstrations, and customer engagements. This role includes a… more
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