- Palo Alto Networks (Plano, TX)
- …summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... software and hardware quality per release cycle + Author Technical Support Bulletins and technical ...problems, with a pointed focus of providing the best customer support in the industry. We're a… more
- Amazon (Austin, TX)
- …the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and ... * Leveraging emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our solutions across their business… more
- Mass Markets (Killeen, TX)
- …THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support , and customer ... through effective problem-solving. + Research and retrieve information across systems to support customer needs. + Accurately document interactions and process… more
- Mass Markets (Killeen, TX)
- …are committed to excellence and enjoy helping others. In this role, you'll provide customer service, technical support , and sales assistance to customers ... make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support . We provide all new employees with… more
- IBM (Austin, TX)
- **Introduction** A Customer Success (CS) Technical Specialist in IBM means a career where you're helping clients fully realize the value of IBM products, whilst ... Z Data Engineering and/or Z IT Operations Management in customer success technical sales. Preferring to 'show'...willing to help and be helped - as you support pilots that compel clients to invest in IBM's… more
- UL, LLC (Austin, TX)
- …identification, proposals, and closing for sales of core UL products and services. + Leverage technical support when customer has a qualified need. + Create ... and requires travel + Candidates must currently reside in the Southeast US + Support planning of sales strategy and maintains ongoing plan to prioritize portfolio of… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... software and hardware quality per release cycle + Author Technical Support Bulletins and technical ...problems, with a pointed focus of providing the best customer support in the industry. We're a… more
- Palo Alto Networks (Plano, TX)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Palo Alto Networks (Plano, TX)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... improve overall software quality per release cycle + Publish Technical Support Bulletins and other technical...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more