- City of College Station (College Station, TX)
- …working with both staff and the public. Can you share an example of how you provided customer service or technical support ? 05 Have you ever written a script ... templates, scripts, and macros to meet project parameters or customer needs; and develop automation or customized routines to...GIS staff in various departments. + Act as a technical resource in assisting internal and public GIS customers… more
- Fotona (Irving, TX)
- …even when it's difficult. Requirements: + 5+ years in B2B sales, inside sales, technical support , and/or customer service for high-ticket items. + ... and periodic maintenance sales initiatives as well as providing support for our customers around the US. In this...detailed documentation to share best practices with the larger customer service team. Beyond sales, you'll be trained to… more
- Weatherford (Houston, TX)
- …geozone. This role serves as the top regional leader for MPD business development, technical support , and customer engagement, with a strong focus on ... deepwater and rig-based offshore operations. The Director will lead strategy execution, support sales teams through technical expertise and asset access, and… more
- Xylem (Corpus Christi, TX)
- …Support Teams. These teams are responsible for providing pre- and post-sales technical support for the development and implementation of complex products, ... - Transport division. In this role, the incumbent will work closely with sales, customer support , and project management teams to support customers. We… more
- SAP (Houston, TX)
- …teams for execution of the service delivery plan and calendar. . Analyze customer technical requirements and organize / co-ordinate experts from ECS Delivery ... clients, internal and external stakeholders. We are dedicated to customer centricity, client intimacy and support of...customer resource capacity for innovation. **THE ROLE** As Technical Service Manager (TSM), we are looking for an… more
- Proofpoint (Austin, TX)
- …Proofpoint's solutions. + Provide proactive recommendations that support the customer 's requirements, roadmap and ongoing technical needs. Identify and ... needed. + Direct crisis and incident response, working with the account team, technical support , operations and engineering teams to ensure timely resolution,… more
- Emerson (Houston, TX)
- …across diverse industrial environments. **In This Role, Your Responsibilities Will Be:** **1. Technical Support for Global Opportunities** + Serve as the ... Technical Lead to oversee the implementation phase, support activities, and continuous improvement of our Valve Condition... presentations to ensure alignment with service capabilities and customer needs. + Act as a technical … more
- ServiceNow, Inc. (Dallas, TX)
- …Draft and review user stories, acceptance criteria, testing strategies, and technical documentation. + Oversee or support partner/offshore development resources ... as automated case resolution, guided selling, and contract intelligence. + Ensure technical solutions align with measurable customer outcomes (faster cycle… more
- Safran (Grand Prairie, TX)
- …of assets on a day-to-day basis from arrival through final inspection. * Assist Technical Support Engineers in analyzing data concerning induction tests or from ... Safran Helicopter Engines Technical Documentation. To provide technical assistance as required to both Customer ...arrival inspection for providing options to the customer through the Customer Support … more
- Red Hat (Austin, TX)
- …behalf + Collaborate with engineering, R&D, product management, and technical support teams + Create documentation regarding customer issues and resolutions ... reviews and proactively identify and prevent issues + Understand customer technical infrastructures and advocate on their... What You Will Bring + Prior experience in technical support , engineering, operations, or quality assurance… more