- Broadcom (Austin, TX)
- …you will serve as a trusted advisor, driving a cross-functional, unified customer experience using your technical , communication, and collaboration skills to ... your assigned customers while developing an understanding of the customer 's technical goals as they align with...which could consist of consultants, engineers, product management and support staff + Join the Broadcom customer … more
- EDB (Austin, TX)
- …internal team members, such as: Professional Services, Field CTO, CSM, Technical Support , Account Team, and the customer + Maintain current functional and ... questions + Manage customer escalations and coordinate with the technical support team for faster resolution. + Travel is required up to 25% percent… more
- Meta (Austin, TX)
- …to deliver value for customers by providing strategic, personalized, and proactive technical support across Meta's products.We strive to deliver service success ... people's issues and are advocates for our customers.We are seeking a highly skilled Technical Account Manager (TAM) to support our customers' business growth in… more
- Red Hat (Austin, TX)
- …At the same time, you'll work closely with our engineering, R&D, product management, and technical support teams to debug, test, and resolve issues. As a PTAM, ... just "break-fix" solutions. Partners get industry-leading resources that enable their technical solutions and customer -facing services to run efficiently, so… more
- Consolidated Electrical Distributors (TX)
- …sales strategies, plans, and execution + Lead discovery sessions to understand the customer 's technical needs and wants, analyze the gaps, and propose solutions ... offerings. The primary focus of the position is to support the IS Sales Team in working with our...technical approach for MES solutions + Communicate with customer IT representatives to understand customer IT… more
- Siemens (Austin, TX)
- …Software seeks a proven and motivated individual to lead the team of customer technical experts and advocates for our largest accounts, reporting directly ... customer project managers, tracking all projects across the customer , identifying technical solutions, and orchestrating cross-functional collaboration… more
- Coinbase (Austin, TX)
- …(CX) organization is on a mission to provide the most trusted and value added customer support . Our team is dedicated to eliminating customer pain points, ... customer base via self-service and automation, and optimizing customer support interactions to create an effortless...customers and achieve key results. * Lead and manage technical programs to improve the customer experience… more
- Lumen (Austin, TX)
- …an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... Collaboration: Forge strong partnerships with product, engineering, sales engineering, customer service, and product marketing departments to support … more
- HCA Healthcare (Austin, TX)
- …for assistance with division or facility computer systems, and provides a superior customer support experience for division and facility users + Analyzes and ... Based on proficiency with PC-based equipment and cabling, the Technical Analyst can provide expanded on-site support ...the Technical Analyst can provide expanded on-site support to technical resources, if needed. +… more
- WESCO (Dallas, TX)
- …demonstrations to customers and sales representatives and will have a continuing role in customer support to address customer questions or issues in the ... Technical Sales, you will be in a customer facing role, handling the commercial/ technical decision-making...internal and external customers. + First line of pre/post technical sales support for sales teams. +… more