- Public Storage (Plano, TX)
- …**Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and hands-on implementation of ... performance optimization strategies (caching, load balancing, rate limiting) + Document technical requirements for customer experience and agent productivity… more
- Altium (Frisco, TX)
- …+ Identify growth opportunities and lead strategic business reviews + Collaborate with Sales, Support , and R&D to align customer needs with product development + ... in Electrical/Mechanical Engineering or equivalent experience + 3+ years in technical account management, customer success, or ECAD/EDA client-facing roles… more
- Broadcom (Plano, TX)
- …with, mobilize, and effectively run and develop direct and virtual team(s) ** Customer Focus** + Direct Technical Consulting staff in acquiring knowledge ... of relationship. + Understand CA a Broadcom Company vision, strategy and key customer initiatives (for example: Support Connect, Product + Advisory Councils and… more
- Cayuse Holdings (Austin, TX)
- …and implementation phases. By leveraging technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and ... **Overview** **The Work** The Senior Technical Manager serves as the primary technical...development, deployment, and optimization of CRM, telephony, and other customer -focused tools. + Support implementation phases by… more
- ServiceNow, Inc. (Austin, TX)
- …Role** The Technical Consultant, Security Operation Workflow is the functional and technical expert of a customer engagement team - consulting with customers ... work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their...get to do in this role:** + Be the technical expert in how to best support … more
- ServiceNow, Inc. (Addison, TX)
- …**The Role** The Sr. Technical Consultant, ITOM Workflow is the functional and technical expert of a customer engagement team - consulting with customers and ... the world work better for everyone. **The Team** The Customer Outcomes team at ServiceNow works with customers to...get to do in this role:** + Be the technical expert in how to best support … more
- ICP Group (Dallas, TX)
- …results. + Team & Professional Development + Collaborate with internal sales and technical support teams to maximize territory success. + Maintain a strong ... line across Texas. This role combines sales leadership, territory development, and customer relationship management with the technical expertise needed to ensure… more
- Google (Austin, TX)
- …learnings from support of cloud-based SAP solutions according to customer requirements and technical implementations. Information collected and processed as ... + 5 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (eg,...customer issues in addition to providing Level Two support to our other support teams. You… more
- ServiceNow, Inc. (Addison, TX)
- …The Principal Technical Consultant, Integrations Specialist is the functional and technical expert of a customer engagement team - consulting with customers ... and improving current instance configuration and setup to ensure proper design to support future of customer . + Identifying, debugging, and advising on system… more
- Spark Power (Fort Worth, TX)
- …Experience with SCADA systems, PLCs, and automation controls. + Previous experience in a customer -facing technical support role. Why Join Spark Power? At ... a Field Service Engineer- NETA Testing, is responsible for providing technical expertise in the installation, testing, maintenance, and troubleshooting of electrical… more
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