- Deloitte (Houston, TX)
- …call flows, queues, and reporting dashboards to optimize performance. + Provide ongoing support to contact center staff, addressing technical issues and ensuring ... to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have...able to perform independent tasks as well as provide technical guidance to team members, as needed. + Lead… more
- Mass Markets (Killeen, TX)
- …We're looking forCustomer Service Representativesto join our team and provideinbound support , help desk assistance, technical troubleshooting, and back-office ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- IBM (Austin, TX)
- …months). **Required technical and professional expertise** * 5+ years of Support Engineering experience (or comparable customer -facing technical role), ... this Senior Support Engineer will be a crucial member of the support organization, directly contributing to customer satisfaction and success. You will… more
- Amazon (Irving, TX)
- …and customer feedback * Document algorithms, design choices, and technical implementations thoroughly to enable knowledge sharing and reproducibility * Work ... Description Applied Scientist II - Global Standards & Customer Excellence At Amazon's Global Standards & ...our high standards for production systems. You'll tackle complex technical challenges while contributing to solutions that directly impact… more
- Deluxe (Fort Worth, TX)
- …for delivering top-tier customer service. You'll handle inbound calls and support emails, troubleshoot technical issues, and work across departments to ... Customer Care Specialist - Be the Voice of...point of contact for customers, resolving inquiries, complaints, and technical issues with professionalism and empathy. + Own your… more
- NTT America, Inc. (El Paso, TX)
- …is critical to business operations. + Remote employees must adhere to all technical support procedures and protocols. + Chronic connectivity issues or recurring ... various questions on different life insurance products. + Providing front-line phone customer care support to policyholders, beneficiaries, agents, and internal… more
- Amazon (Austin, TX)
- …customer problem-solving - Create user-centered designs incorporating telemetry data, customer feedback, and technical parameters - Develop best-in-class user ... help, we ensure the best possible automation and human support . You will be responsible for designing next- generation...multi-faceted problems. You love the challenge of simplifying highly technical problems in elegant ways that make customer… more
- TEKsystems (Houston, TX)
- …Skills microsoft, call center, manufacturing industry, spanish, Customer service, Help desk support , Support , Customer support Top Skills Details ... think on their feet to promote products, not services. Uses superior customer -oriented etiquette, professionalism, and technical expertise to promote intimate … more
- Oshkosh Corporation (Springtown, TX)
- …necessary tools, resources, and program orientation. + Provide ongoing guidance and technical support to ASPs, reinforcing compliance with program standards and ... delivery meets company standards. By combining strong product knowledge with program support responsibilities, the Customer Advocate helps strengthen customer… more
- Mass Markets (Dallas, TX)
- … SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help ... paid training. While prior contact center experience isn't required, experience in customer service, tech support , inside sales, or back-office support… more
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