- Mass Markets (Killeen, TX)
- …and relationship-building ability Preferred Qualifications: + 1+ year of experience in customer service, sales, technical support , or administrative roles ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Stryker (Dallas, TX)
- …to address urgent technical needs and ensure continuous customer support . + Assistin product demonstrations andlablogistics. + Solve ... all things related to the Mako, you'll deliver exceptional service while prioritizing customer needs in a fast-paced high volume clinical environment. You will think… more
- Deloitte (Houston, TX)
- …complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration + Configure and implement customer experience ... of technical /functional roadmaps to enable structured VOC strategies. + Support delivery of workshops on strategy, analytics, and customer journey… more
- Google (Austin, TX)
- …and drive production. + Work as part of a team that globally ensures 24-hour customer support . This will include a need to sometimes work non-standard work ... and enable customer success across difficult environments. The High Touch Support team's focus is on proactive solutions and customer -centric supportability… more
- Google (Austin, TX)
- …and drive production. + Work as part of a team that globally ensure 24-hour customer support . This will include a need to sometimes work non-standard work ... a part of a global team that provides 24x7 support to critical customer workloads deployed on...subject matter expert for internal stakeholders in developing, sales, customer organizations to resolve technical deployment obstacles… more
- Google (Austin, TX)
- …actions in the customer 's environment post-incident by working with frontline Technical Support Engineers. Information collected and processed as part of ... + 9 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (eg,...and advocating for customer needs, and triaging technical issues (eg, hardware, software, application, operational, process). +… more
- Amazon (Dallas, TX)
- …go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the ... ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) … more
- MongoDB (Austin, TX)
- …but not limited to ( Technical Account Managers [TAM], Named Technical Support Engineers [NTSE], Resident Consulting Engineers [RCE]), Project Managers. ... forward Stakeholder Management + Cultivate and maintain trusted relationships with customer stakeholders, including executives and technical leads + Effectively… more
- UKG (Austin, TX)
- …insights for leadership and business partners. Journey Mapping & CX Research Support customer journey mapping workshops and document end-to-end experiences. ... across Customer Success, Marketing, Product, and Sales. Personalized Engagement: Tailored support for customer system admins and primary contacts, enabled by… more
- Google (Austin, TX)
- …Cloud. + Work as part of a team of Engineers that globally ensure 24 hour customer support and include a need to sometimes work non-standard work hours or ... 3 years of experience in troubleshooting and advocating for customer needs, and triaging technical issues (eg,...customer issues in addition to providing level two support to our other support teams. You… more
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