- Resideo (Dallas, TX)
- …customers. This position is responsible for exceeding established SLAs, providing world class customer service and technical support , and managing service ... position responsibilities. JOB DUTIES: + Provide phone and email support to a wide range of customers and internal...providing accurate, thorough answers in a timely manner to customer inquires + Perform queue management to achieve SLAs… more
- Iron Mountain (Austin, TX)
- …seamless transition, setting the stage for long-term success and satisfaction. \#Li-Remote Category: Customer Support Iron Mountain is a global leader in storage ... target systems, and translating complex business needs into clear technical specifications. They are crucial for supporting data cleansing,...preferred. + Experience: 1+ years of experience in a customer service or support role, preferably in… more
- Palo Alto Networks (Plano, TX)
- …is critical to our success and mission. As leading this team, you enable our Customer Success Architect to provide support to clients after they have purchased ... name a few! **Your Career** As part of the Customer Success team, you will be pivotal in supporting...product SME, assisting customers with their product questions and technical requirements, writing scripts, troubleshooting, training and other … more
- ExxonMobil (Baytown, TX)
- …/ application development. Baytown Texas USA **What you will do** + Provide technical support to ExxonMobil's customers, converting polyolefin resins into film ... role you will play in our team** Provide direct customer and market support in the forms...customer material and part trials, operations problem solving, technical data generation and collection, customer and… more
- WESCO (Dallas, TX)
- …-Technology Support Services, you will be the trusted advisor and technical support professional for the WESCO Global Solutions business. The Advanced ... guidance to sales reps through coaching, motivation and acknowledgement. + Utilize the Global Technical Resource Center (GTRC) and Solutions Support as part of a… more
- NRG Energy, Inc. (TX)
- …LinkedIn and X. **Job description** The Senior Manager, Research & Customer Experience (CX) will be responsible for research, analysis, insight interpretation ... and data file management to support the CX & Insights function within NRG Consumer...to ensure we understand consumer perception and deliver a customer -centric experience in alignment with business strategy. This role… more
- American Airlines (Dallas, TX)
- …pursue opportunities for innovation, improving the interline, codeshare, and Oneworld customer experience. + Represent and support American Airlines' position ... of the Partner Integration and oneworld Team within the Customer Experience Planning Organization. + You'll work with teams...within Industry Working Groups (IATA, A4A, ISMC, etc.) + Support , plan and participate in the Big Room Planning… more
- Mass Markets (Dallas, TX)
- …REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, ... desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot… more
- Mass Markets (Killeen, TX)
- …of a globally expanding, industry-leading organization. We're looking forenthusiastic and service-driven Customer Support Agent to join our team! In this role, ... you'll engage with customers nationwide, provide support , resolve technical issues, and promote products and services all while delivering abest-in-class … more
- Amazon (Austin, TX)
- Description As Principal, Customer Success Specialist Amazon Connect within the AWS Customer Success Center of Excellence, you will drive enterprise adoption and ... measurable customer business value realization for AWS Amazon Connect services...role combines strategic thinking, operational excellence, and Amazon Connect-focused technical expertise to create repeatable, scalable mechanisms and assets… more
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