- Mass Markets (Killeen, TX)
- …team and become a trusted resource for clients seeking expert tax advice and support . In this role, you'll provide clear, accurate, and personalized guidance on a ... POSITION RESPONSIBILITIES Key Responsibilities: + Provide accurate, personalized tax advice and support to clients via phone, video, and chat platforms. + Translate… more
- Chewy (Richardson, TX)
- …for forecasting and planning and operational activities intraday and post-mortem to support continuous improvement of Customer Service performance results. + ... Opportunity:** As a CS Real Time Analyst, you will manage CS Operations, Customer Experience, and Agent through a combination of real time performance management,… more
- Aspira Connect (Dallas, TX)
- …technical and non- technical skills. Key Responsibilities + Provide remote technical support to clients per service level agreements, resolving hardware, ... System Support Analyst Aspira | Call Center Operations About...Explain hardware and software functionality to clients, simplifying complex technical concepts with a customer -first approach. +… more
- Amazon (Dallas, TX)
- …about conducting research that will impact strategic decisions for improving Amazon customer experiences? The Customer Trust Perception team works to ensure ... research and conduct quantitative and qualitative research studies to generate customer trust perception insights. Leveraging our research findings, we partner with… more
- Sysco (Houston, TX)
- **POSITION SUMMARY:** The Manager Customer Supply Chain Solutions (CSCS) is the responsible supply chain professionals dedicated to specific customer market ... Areas of responsibility include development of distribution strategies for key customer segments, RFP proposal response, inbound and outbound supply chain… more
- Lumen (Austin, TX)
- …solve, make decisions on issue resolution while effectively negotiating directly with the customer and internally on their behalf * Technical aptitude to learn ... the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing...Service Improvement Plans) * Partner with sales, delivery & support to ensure successful deployment of solutions and services… more
- WESCO (San Antonio, TX)
- As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem ... problems and communicate solution or requested information to the customer . You will analyze a customer 's service...'s service needs and refer to other service or technical departments for follow up as needed. **Responsibilities:** +… more
- WestRock Company (Fort Worth, TX)
- …potential delivery problems \u2022 Suggest alternative products or services to meet customer needs when appropriate \u2022 Support the development of corrective ... Job Summary: The Customer Service Representative (CSR) represents WestRock to the...establishes a systematic course of action to accomplish objectives. Technical Skills: \u2022 Microsoft Office - Excel, Outlook, PowerPoint… more
- SHI (Austin, TX)
- …with customer objectives and drive co-selling opportunities + Provide support and direction to project teams to ensure successful delivery and synchronization ... in our offices or yours.** **Job Summary** The Microsoft Customer Success Manager is responsible for retention and growth... Events * 2-4 years of experience in a technical , business, or sales role * 1+ year of… more
- Amazon (Dallas, TX)
- …about conducting research that will impact strategic decisions for improving Amazon customer experiences? The Customer Trust Perception team works to ensure ... on Amazon. We conduct quantitative and qualitative research studies to generate customer trust perception insights. Leveraging our research findings, we partner with… more