- Amazon (Dallas, TX)
- …go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the ... ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) … more
- MongoDB (Austin, TX)
- …but not limited to ( Technical Account Managers [TAM], Named Technical Support Engineers [NTSE], Resident Consulting Engineers [RCE]), Project Managers. ... forward Stakeholder Management + Cultivate and maintain trusted relationships with customer stakeholders, including executives and technical leads + Effectively… more
- UKG (Austin, TX)
- …insights for leadership and business partners. Journey Mapping & CX Research Support customer journey mapping workshops and document end-to-end experiences. ... across Customer Success, Marketing, Product, and Sales. Personalized Engagement: Tailored support for customer system admins and primary contacts, enabled by… more
- Wolters Kluwer (Coppell, TX)
- … expertise. Your involvement will be key to bridging the gap between technical teams and sales representatives, enhancing customer satisfaction, and contributing ... **About the Role:** As a Senior Technology Sales Support Specialist, you will play a pivotal role...Technical Knowledge: Extensive understanding of products/services. * Strategic Customer Service: Advanced skills in managing customer … more
- Capital One (Austin, TX)
- …or Information Technology + At least 4 years of experience in technical support , systems administration, software engineering, or solutions architecture + ... as a specialized escalation point, taking ownership of complex customer issues that require deep technical analysis....the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's… more
- McDermott (Houston, TX)
- …design verification through single-discipline check /inter-discipline check (IDC) + Provide technical support to all fabrication queries, including identifying ... **Job Overview:** The Principal Construction Support Engineer is responsible for interpreting internal or...+ Lead the Discipline team during project audits (internal, Customer and third-party technical audits) and Design… more
- Google (Austin, TX)
- …Cloud. + Work as part of a team of Engineers that globally ensure 24 hour customer support and include a need to sometimes work non-standard work hours or ... 3 years of experience in troubleshooting and advocating for customer needs, and triaging technical issues (eg,...customer issues in addition to providing level two support to our other support teams. You… more
- Oracle (Austin, TX)
- …training and professional development in fields such as information technology, technical /systems consulting, technical support , facilities, finance, human ... resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service or… more
- Palo Alto Networks (Plano, TX)
- …our state-of-the-art technical knowledge and skills learned from prior technical support , an Enablement engineer will identify supportability and usability ... technical teams is a plus **The Team** Our Technical Support team is critical to our...problems, with a pointed focus on providing the best customer support in the industry. **Compensation Disclosure**… more
- Merck (Austin, TX)
- …Company's vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and ... stakeholders to support the identified immunization needs. + For select customer accounts, coordinate with our Company's customer team (Account Executives,… more
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