- SpaceX (Bastrop, TX)
- Technical Operations Engineer (Starlink Customer Success) Bastrop, TX Apply SpaceX was founded under the belief that a future where humanity is out exploring the ... make this possible, with the ultimate goal of enabling human life on Mars. TECHNICAL OPERATIONS ENGINEER (STARLINK CUSTOMER SUCCESS) One of the most ambitious… more
- Mass Markets (Killeen, TX)
- …THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support , and customer ... for first-call resolution + Research and retrieve information across systems to support customer needs + Accurately document interactions and process claims… more
- Mass Markets (Killeen, TX)
- …with experience. While prior contact center experience isn't required, Experience in customer service, technical support , inside sales, or back-office ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... software and hardware quality per release cycle + Author Technical Support Bulletins and technical ...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Caterpillar, Inc. (Irving, TX)
- …future generations! **Job Summary:** Caterpillar is seeking a highly skilled Quality / Technical Support Representative to join our team, providing global ... support for rental power product quality and technical issues. In this role, you will partner with...partner with dealers worldwide to resolve product deficiencies, deliver technical guidance, and ensure exceptional customer service.… more
- NRG Energy, Inc. (Houston, TX)
- …business cases based on solid analysis and business intuition. + Provide analytical and technical support to Customer Care teams for analysis of internal ... from key stakeholders. . Prepare and deliver accurate communications to the Customer Care organization in support of implemented changes, including documenting… more
- Jack Henry & Associates (Allen, TX)
- Technical Support Engineer III General information Press space or enter keys to toggle section visibility JobID 16024 Position Level Individual Contributor Team ... excellence then we'd love to meet you. Our Lending Technical Support team is seeking a ...support of builds/updates to our Hosted and In-House customer locations. This is a remote position, and candidates… more
- Amazon (Austin, TX)
- …the customer service experience and reduce customer effort * Lead technical initiatives that support our CSAs in solving complex customer problems ... CSAs to exercise good judgment while providing consistent, reliable customer support * Collaborate with product managers...* Mentor junior engineers while fostering a culture of customer obsession and technical excellence * Build… more
- Ensono (Houston, TX)
- …and performing regular audit reviews. The candidate will also liaise with business and technical support areas, provide customer support through reports ... monthly audit report reviews. + Collaborate with business and technical support teams. + Prepare ad hoc...+ Prepare ad hoc reports and deliver presentations for customer support . + Ensure compliance with security… more
- Palo Alto Networks (Plano, TX)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... improve overall software quality per release cycle + Publish Technical Support Bulletins and other technical...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
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