- Amazon (Seattle, WA)
- …experience via great UI/UX, to building massively scalable backend systems to support the most high-traffic pages on Amazon.com, to analytical and feedback systems ... which give us data-driven customer insights, to using machine learning to influence recommendations...the scope of the product - Take responsibility for technical problem solving, creatively meeting product objectives, and developing… more
- Amazon (Seattle, WA)
- …future of digital streaming services. Our team is at the heart of the PV customer journey looking to find movies, TV shows, and Live Events through our centrally ... owned and managed infrastructure. Practically every single PV customer across all devices begins with the systems we...and low latency despite PV's complexity and scale. We support the PV experience across a variety of devices… more
- Amazon (Seattle, WA)
- …every consumer business at Amazon. You will also be responsible for defining technical constructs and shared customer experiences to unify and simplify the ... that will: * Accelerate Prime's growth by reaching new customer segments and countries. * Strengthen and differentiate the...teams to define common architectural and CX constructs to support a diverse range of Prime benefits, sharing policies,… more
- Amazon (Seattle, WA)
- …reimagining customer experiences through AI-driven interfaces. With sales, we support winning key customers by leveraging our partner network. We work closely ... As a Senior Program Manager, you will interface with AWS Sales, Technical , Finance, Enablement, and Business Development leaders, providing exciting visibility and… more
- Amazon (Seattle, WA)
- …move fast to implement innovative solutions and refine them based on customer feedback. We just recently released Amazon Connect forecasting, capacity planning and ... press articles here (https://www.nojitter.com/contact-center- customer -experience/aws-adds-ml-powered-workforce-optimization-amazon-connect) and here… more
- Amazon (Seattle, WA)
- …contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years ... the tools Amazon uses to provide its award winning customer service at massive scale and launching it as...from design to development, and work closely with senior technical leaders within the team and across AWS. You'll… more
- Amazon (Seattle, WA)
- …cross-functional teams (Amazon Business, Marketing, Catalog, Tech etc.) to improve the customer experience for both B2B and B2C customers looking to purchase medical ... direction for the portfolio identifying selection gaps, key brands to onboard and customer experience to offer. The VM is also responsible for signing new brands,… more
- Highmark Health (Olympia, WA)
- …Analysts to drive Living Health Product Management initiatives. + Applying a customer -centric lens to all opportunities and interactions, develop and evolve the ... define, plan, and design the appropriate solutions from a customer and clinician point of view to achieve ...clinician engagement, health outcomes, and affordability targets and in support of the Living Health vision. + Partner with… more
- Amazon (Seattle, WA)
- …This team is focused on improving the Prime Video experience by building customer trusted recommendations. Working from the customer backwards, we observed in ... the world of machine learning and AI, customer are guarded against the information collected and used...spend your time as a hands-on engineer and a technical leader. You will play a key role in… more
- Amazon (Bellevue, WA)
- …to define and lead product and feature rollout processes, as well as the customer experience measurement and analysis strategy, for our Under the Roof Short Term ... new product and feature releases provide the best possible customer experience for our end users. They will also...MBA in supply chain, business, engineering, finance or related technical or quantitative field - 2+ years of driving… more
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