- Amazon (Seattle, WA)
- …of AWS and establish an education strategy to up-skill technical and non- technical roles across the customer 's organization. CSMs are customer advocates, ... by migrating their enterprise infrastructure and applications to AWS? AWS is seeking a Customer Success Specialist to help grow customer adoption of our End User… more
- Amazon (Seattle, WA)
- …strategy that enables AWS teams and partners to effectively deliver and measure customer success. This role requires deep technical expertise combined with ... combines technical depth with strategic thinking to transform AWS customer success operations through innovative tooling solutions. We're looking for people that… more
- Capgemini (Seattle, WA)
- …relevant work experience in IT support , application support , or technical support with direct customer contact experience. + Excellent ... continuous improvement of application services! + We provide ITIL support for Simphony POS System, Kaseya, and ServiceNow, and...ability to explain complex technical concepts to non- technical users. + Customer -focused approach with the… more
- Miovision (WA)
- …for both Miovision and the customers you support + Ability to learn technical concepts around our product and our customer 's requirements, aligning the two + ... customer 's needs with every interaction. Our CSMs empower our entire support organization to proactively manage post-sales customer relationships, measure … more
- Amazon (Seattle, WA)
- …issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce. Basic Qualifications - ... is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by...speak different languages. Key job responsibilities - Provide overall technical vision and strategic direction for the CET team's… more
- Amazon (Seattle, WA)
- Description We are seeking a highly experienced Sr. Technical Program Manager to lead our Customer Relationship Management (CRM) initiative within the ... customers across their entire journey. The ideal candidate will drive the technical vision and execution of complex, cross-functional projects that leverage data… more
- Amazon (Seattle, WA)
- …like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. The Customer Solutions Management role is a function that owns our customers ... are continuing to provide value as we increase retention and expand the customer 's footprint on AWS. The team guides our customers through the technology,… more
- Amazon (Seattle, WA)
- Description This role has the unique opportunity to shape the delivery driver support experience for one of the largest and most complex customer service ... a Sr. Product Manager-Tech in the Shipping & Delivery Support (SDS) Tech team, you will own the product...delivery drivers from Amazon's Flex mobile app and our customer service associates (CSAs), working backwards from their most… more
- Google (Seattle, WA)
- …Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical ... years of experience with cloud native architecture in a customer -facing or support role. + Experience engaging...and devise enhancements to Google Cloud products. As a Customer Engineer, you will partner with technical … more
- Verint Systems, Inc. (Olympia, WA)
- …years overall experience in a customer facing role including 6+ years in a technical support center and/or 6+ years in an account management capacity + 3+ ... At Verint, we believe customer engagement is the core of every global...ARR + Partner with internal stakeholders such as Sales, Support , Services, and R&D to ensure alignment and deliver… more