- Amazon (Seattle, WA)
- …in technical security design, compliance consulting, or advisory work in support of a highly technical environment. - Experience working with third ... influencer across diverse teams, be able to effectively rally support for your initiatives and be able to collaborate...with others to drive simple, scalable solutions to meet customer and regulator expectations. You will have an opportunity… more
- Amazon (Seattle, WA)
- Description Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon's ... for you! We are seeking a Principal Product Manager Tech to join the Customer Engagement Technology (CET) Team. You will be responsible for driving the vision of… more
- Amazon (Seattle, WA)
- Description AWS is known for its customer obsession. Our Professional Services teams are on the front line of helping customers succeed using AWS technologies that ... rearchitecting critical processes to leverage the capabilities of Gen AI. Amazon Q-CST Customer Success Team (CST) members leverage their deep knowledge of AWS data… more
- Amazon (Seattle, WA)
- …and technologists. - Design and facilitate engaging workshops that bridge customer technical and business teams, showcasing the transformative potential ... hands-on building skills, and cross-industry business acumen. Ideal candidates are customer -obsessed professionals who seamlessly blend technical expertise with… more
- Amazon (Seattle, WA)
- …As an Applied Scientist, you'll own the definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging ... GenAI, ML, and/or NLP to transform complex business requirements and customer needs into innovative technology solutions. Your expertise will be key in shaping… more
- Amazon (Seattle, WA)
- …Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, ... Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to customer service associate experiences and foundational technologies. As an Applied… more
- Amazon (Seattle, WA)
- …(OCP) Specialist will work as part of the D2AS OCP team to triage and action customer facing concerns that carry a potential risk to customer privacy, trust, and ... devices and digital services like Alexa by working with technical , product, and senior leadership teams in every marketplace...You'll get to know the full cycle of a customer 's experience from initial contact to back-end resolution. You… more
- BlackBerry Corporation (Seattle, WA)
- …assisting in defining strategic marketing initiatives, liaising with R&D to communicate customer technical requirements, and ensuring support commitments are ... operating systems, hypervisors, frameworks and development tools, and provides expert support and services for building the world's most critical embedded systems.… more
- NASCO (Olympia, WA)
- …meet customer 's success requirements. The CSM is responsible for resolving customer 's complex technical issues, working with NASCO teams to achieve precut ... of customer initiatives (business function) + Ability to translate technical requirements into business needs + Ability to communicate effectively across all… more
- Amazon (Seattle, WA)
- …has a strong eye for opportunities, and has experience managing complex business and technical challenges. You are customer -obsessed and not afraid to get your ... available data and evaluate program results to improve and scale readiness and the customer experience with support for new services and features. - Establish… more