• Customer Solutions Engineer, gTech Ads,…

    Google (Seattle, WA)
    …their own and manage multiple projects simultaneously. gTech Ads is responsible for all support and media and technical services for customers big and small ... media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our… more
    Google (04/24/25)
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  • Applied Scientist, Customer Service

    Amazon (Seattle, WA)
    …customers expect from technical support . Device, Digital and Alexa Support (D2AS) is responsible for the Customer Service operations and solutions for ... insights and recommendations to audiences of varying levels of technical sophistication to aid in with making decisions. A...support at the right time, tailored to each customer 's needs. By eliminating friction and making support more
    Amazon (03/29/25)
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  • Support Engineer IV, Adsp Support

    Amazon (Seattle, WA)
    …Basic Qualifications - 3+ years of software development, or 3+ years of technical support experience - Experience scripting in modern program languages - ... our platform. The DSPSE team is looking for a Support Engineer who is passionate about solving technical... technical problems. The DSP SE team owns technical troubleshooting and resolution of all customer more
    Amazon (04/23/25)
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  • Security Engineer I, Customer Service…

    Amazon (Seattle, WA)
    Description Customer Service Security is the first line of defense protecting our Customers and their interests from technical & malicious adversaries, seeking ... take on a front-line role in addressing security issues facing the largest Customer Service operation in the world, where customer obsession equals protection.… more
    Amazon (03/21/25)
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  • Sr. Manager, Starlink Customer Success

    SpaceX (Redmond, WA)
    …data, and collaborating cross-functionally. This role will lead our efforts to launch and scale customer support as we enter new markets and continue to grow and ... is too great and no detail too small. RESPONSIBILITIES: + Design and execute customer support strategies that ensure compliance with a broad range of regulatory… more
    SpaceX (05/09/25)
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  • Senior TPM Manager - Tooling & Augmentation, AWS…

    Amazon (Bellevue, WA)
    …believe that world class support is critical to customer success. AWS Support provides 24/7/365 technical support to a wide range of external ... Description At Amazon Web Services (AWS), customer obsession is in our DNA. Now, with...and tooling that are fundamental to running a global technical support operation. You will have direct… more
    Amazon (04/29/25)
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  • Senior Ontologist , Customer Engagement…

    Amazon (Seattle, WA)
    …The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We are responsible for the end-to-end process of defining, ... (ML), Data Science, Ontology, and Natural Language Processing (NLP) to improve customer service associate and customer experiences. As an Ontologist, you… more
    Amazon (05/06/25)
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  • Cloud Support Engineer-BigData (Japanese…

    Amazon (Seattle, WA)
    …provide unique solutions to our customers' individual needs. * Leverage your extensive customer support experience to provide feedback to internal teams on how ... that improve support -related processes and our customers' technical support experience. * Write tutorials, how-to...SUPPORT ? - First and foremost, this is a customer support role - in The Cloud.… more
    Amazon (04/29/25)
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  • Program Manager, Customer Experience…

    Amazon (Seattle, WA)
    Description The Amazon Customer Experience Metrics (CXM) team's mission is to build a company-wide view of customer experience across all Amazon customer ... processes as well as build new scalable solutions that support CXM's mission. Success in this role requires strong...verbal and written communication skills, a hefty dose of customer obsession, and the ability to navigate ambiguous situations… more
    Amazon (04/11/25)
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  • Principal Product Manager-Tech, Search…

    Amazon (Seattle, WA)
    …and capability to prepare documentation for senior executives. Experience managing customer facing technical products and guiding cross-functional teams through ... products they'll love, and make confident purchases. We aim to empower every customer to quickly find exactly what they need, while sparking exploration and… more
    Amazon (05/10/25)
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