- Amazon (Seattle, WA)
- Description Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon's ... Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced...life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
- Amazon (Seattle, WA)
- Description Amazon is looking for a Senior Product & Customer Insights Manager to join our team. As a Senior Product & Customer Insights Manager, you will be ... that guides your partners to identify potential business, operational, and technical changes or investment areas that significantly impact business performance. You… more
- Amazon (Seattle, WA)
- Description Amazon Security is looking for Security Engineers to join out Customer Service Security (CSS) team. CSS is the first line of defense protecting our ... Customers and their interests from technical & malicious adversaries, seeking to steal their data...front-line role in addressing security issues facing the largest Customer Service operation in the world, where customer… more
- Amazon (Seattle, WA)
- …this mandate. In this role, you will design the infrastructure for post-launch customer support , engage with customers to define requirements, and help see ... field and apply learnings across all other customers - Develop and launch customer support infrastructure- processes, SOPs, platform - Ideate and build formal… more
- UL, LLC (Vancouver, WA)
- …as a single point of contact for post-sales services and ongoing relationship support for assigned customer contacts. + Builds trust, transparency, and loyalty ... with customer contacts; Directs feedback internally when appropriate. + Encourages...customer personnel to relevant UL personnel (account managers, Technical Sales Representatives, Technical Inside Sales Representatives,… more
- EBSCO Information Services (Olympia, WA)
- …optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our ... of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant… more
- Amazon (Seattle, WA)
- …develop, and maintain scalable software solutions that meet business requirements and customer needs * Lead technical solutions from conception through ... development of product features, building scale, efficiency, and differentiated customer experiences. We're looking for software engineers passionate about building… more
- Amazon (Seattle, WA)
- …The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We are responsible for the end-to-end process of defining, ... Language Processing (NLP) to strengthen our foundational technology and improve customer and associate experiences. As a Senior Economist, your expertise will… more
- Amazon (Seattle, WA)
- … Customer Engagement Technologies (CET) department. CET owns the technology to support and enhance our Customer Service Operations network through our ... Description Amazon.com is broadly recognized as #1 in customer service in the US and abroad. At...Product, UX, and Operations partners, translating business requirements into technical specifications and ensuring alignment across teams. In this… more
- Amazon (Redmond, WA)
- …reliable connectivity. Product Integrity (PI) organization sets and ensures the customer terminals for Project Kuiper meet the reliability and safety targets. ... The Principal Technical Program Manager role will be at the forefront...the forefront of driving Product Integrity initiatives across the customer terminals, working to ensure our systems meet or… more