- Philips (Bothell, WA)
- …usage and value creation of Philips solution. + Support pre-order technical sales meetings and project scoping, Maximize customer readiness pre-order, to ... support the full and healthy transfer of customers towards the Philips Customer Support OrganizationMature customers towards desired end state of workflow and… more
- Amazon (Seattle, WA)
- …due diligence reviews in Amazon. The Security Industry Specialist II will facilitate customer due diligence and sales enablement functions in Amazon SDO as well as ... and Regulators. Key job responsibilities - Facilitate the external customer security due diligence process on behalf of internal...for consumers of the B2B security assurance program. - Support the design and implementation of the Trust Center… more
- Amazon (Seattle, WA)
- …to meet their high security, availability, performance, and cost requirements. Customer Success team focuses on mechanisms, processes, tooling, and training, to ... enable our customers and those that support them to have an easier path to success....are builder interested in developing innovative solutions for enabling customer success, Customer Success team may be… more
- Amazon (Seattle, WA)
- …Bedrock teams to effectively leverage and optimize LLM infrastructure * Guide technical strategy for transforming both customer experience and Associate ... Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service's (ACS) text-based AI initiatives. In this role, you will spearhead the… more
- Amazon (Seattle, WA)
- …We are seeking a Principal Data Scientist to architect and lead Amazon Customer Service's (ACS) measurement and evaluation strategy for AI-powered CS solutions for ... optimize both text and voice chatbots, while quantifying their impact on customer experience and CS operational efficiency. Key job responsibilities * Design… more
- Amazon (Seattle, WA)
- …our next-generation customer service voice solutions. You will shape the technical strategy for voice automation and lead multiple science teams in developing ... We are seeking a Principal Scientist to lead Amazon Customer Service's (ACS) voice AI initiatives. In this role,...throughput, and policy execution accuracy * Drive voice AI technical strategy and roadmap across multiple Amazon marketplaces *… more
- Permobil (Pasco, WA)
- …+ Dedicated Point of Contact for specified international region, providing daily and technical support . + Process quotes, parts orders, chair orders and returns ... + Ability to multi-task, prioritize, and manage time effectively. + Support Customer Experience teams as needed. + Follow direction, procedures, and instructions… more
- Amazon (Seattle, WA)
- …automate detection and investigation of customer defects. - Expand customer feedback coverage, including multi-modal support and self-service on-boarding. - ... are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEO. We didn't make… more
- Celestica (Seattle, WA)
- …one or more support staff and/or tech/professional staff. + Acts as the primary technical contact with the customer or partner. Must have direct customer ... growth in a dynamic environment. This individual contributor reports to the Customer Experience (CX) organization and will be empowered and responsible for… more
- Amazon (Seattle, WA)
- Description Are you a customer -obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, customer ... to enterprise-level customers including public sector. We work backwards from our customer 's most complex and business critical challenges to build and execute… more
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