- Amazon (Seattle, WA)
- …seeking exceptional candidates who possess a blend of technical and customer -facing skills to successfully support the Amazon Mobile-Robotic Systems. This ... Hardware Support Engineer Amazon Robotics Fulfillment Center Technical Support This position will be based...register at the sessions. - Collect voice of the customer feedback regarding continuous improvements for AR processes, tools… more
- Fujifilm (Olympia, WA)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Kyndryl (Olympia, WA)
- …role of Support Engineer is critical for Kyndryl, consisting of front-line customer support and helping triage difficult customer issues. This position ... and avoid disruptions affecting the business. + Provide front-line customer support via email, screen sharing, and...via email, screen sharing, and phone calls + Write technical documents and solutions guides **Your Skill Set:** +… more
- Amazon (Redmond, WA)
- …without reliable connectivity. This role is for a Senior Product Manager - Technical in Kuiper who will be responsible for driving roadmap, requirements and feature ... product line life cycle from inception to launch * Understand and articulate customer needs, conduct on-going customer research, leverage internal knowledge and… more
- Meta (Olympia, WA)
- …You will have extensive experience building effective and efficient developer or customer support solutions utilizing proven and emerging technologies. You are ... the Developer Support Team, responsible for scaled support for non- technical issues. As a Developer...Minimum Qualifications: 11. 5+ years of experience in developer support , customer support , customer… more
- Amazon (Seattle, WA)
- …their voice. * Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence * Assist ... AWS Support organization and is dedicated to managing large-scale customer impacting events, critical escalations, and customer facing operational… more
- Comcast (Puyallup, WA)
- …of introduction. + Manage strategic accounts. + Work cross functionally with advanced technical support teams to manage escalation mailboxes and ensure timely ... + Identify opportunities for improvement and recommend solutions. + Provide advanced technical support for multi-location customers. + Regular, consistent and… more
- Confluent (Olympia, WA)
- …team. One Data Streaming Platform. Data Connects Us. **About the Role:** Confluent's Global Technical Support Team is a critical part of why our customers love ... us. Our Managers of Technical Support are responsible for leading teams...remote, and/or international employees + Experience working in a customer facing support role + Strong experience… more
- UL, LLC (Vancouver, WA)
- …etc., using the Customer Relationship Management (CRM) system. + Provides support for non- technical customer requests, including questions/issues such as ... + Uses skills and knowledge to resolve complex customer relationship management issues that are escalated from... relationship management issues that are escalated from all customer segments. + Receives inquiries from customers from various… more
- NTT America, Inc. (Forks, WA)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Technical Support Lead to join our team in Fort Washington, ... Pennsylvania (US-PA), United States (US). The Technical Support Lead will work closely with...clearly and articulates ideas concisely **Job Responsibilities Include:** + Customer Service Support + Ensure that the… more
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