- Amazon (Seattle, WA)
- … Service UX Studio is key to that mission, defining UX that empowers our customer service teams to deliver world-class support . We are seeking a UX Design ... to lead our team in reimagining the suite of tools used by our Customer Service Associates and internal teams. These tools are critical for efficiently resolving … more
- Verint Systems, Inc. (Olympia, WA)
- …named customers and work with customer 360 teams to drive desired customer and business outcomes. + Collaborate with technical teams to continuously improve ... of improvement. + Establish and implement cross-functional processes to support the success of the customer 360 program. + Drive accountability of the team to… more
- Amazon (Seattle, WA)
- Description At Amazon, we strive to be Earth's most customer -centric company. The Amazon Customer Service UX Studio is key to that mission, defining UX that ... are seeking a Senior UX Designer to reimagine Amazon's suite of Voice of Customer products (VoC), which are critical for analyzing customer feedback, identifying… more
- Amazon (Redmond, WA)
- …service for the unserved and underserved populations of the world. Kuiper's Customer Terminal organization is responsible for developing low cost Consumer Terminals ... (PCBA), collaborating with their peers from silicon, RF, antenna, technical program management, and mechanical from concept/architecture phase through functional,… more
- Sprinklr (WA)
- … Support Team** the ** Support Account Manager** is the main technical support contact serving Sprinklr's largest and most complex customers. We work ... decision makers at large enterprise brands to deliver excellent customer support experience. **Platinum Support ...management and operational excellence. **Responsibilities:** + Serve as the technical voice of the customer and advocate… more
- Amazon (Seattle, WA)
- …taxonomy management, and multilingual search functionalities. We enable seamless access to support content for both customer self-service and associate systems, ... problems with simple solutions? Would you like to drive innovation for Amazon's Customer Service (CS) global customers through Gen AI solutions? Join Amazon … more
- Amazon (Seattle, WA)
- …leader to join the Socially Responsible Purchasing (SRP) team as a Sr Customer Engagement Manager, working with Strategic customer vertical. In this role, ... strategic analysis and product/process enhancements necessary to increase SRP customer engagement, product selection, and partnerships. Key job responsibilities As… more
- Amazon (Seattle, WA)
- …is interested in building an innovative service that leverages Amazon Global Customer Service's (CS) capability and technology platforms to provide a ground breaking ... for cross business line customers. These customers include Cross border shopping, Customer Service by Amazon for Marketplace Fulfillment Network (MFN) Sellers, and… more
- Amazon (Bellevue, WA)
- …the customer through objective data such as market analysis, customer insights, technical constraints/opportunities, and business insights. * Partner closely ... when it comes to delivery, returns, and re-commerce in shopping? Amazon Delivery's Customer Experiences team (ADX CX) is seeking our next Senior UX Designer to… more
- Canon USA & Affiliates (Seattle, WA)
- …on product launches, marketing collateral, events, and other special projects - Assess technical support requirements for the industry and develop / schedule ... for a Senior Key Agency & Pro Market Field Support Specialist (Sr Specialist, Technical ) to join...and market information, document business activities, and report on customer feedback and sentiment - Represent Canon in on-camera… more