- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …smartphones and other mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction + Strong ... **General Summary** Provides remote Tier 1 technical end user support to an...however not required. **Other Job Specific Skills** + Excellent customer service skills. + Excellent communication and interpersonal skills… more
- Amazon (Santa Clara, CA)
- …the agent , and machine translation to facilitate smoother conversations when the customer and agent speak different languages. As a Principal Product Manager ... resolve every customer issue at the first contact and improve our customer and associate experiences. You will navigate technical challenges, manage project… more
- GE HealthCare (CA)
- **Job Description Summary** The Siemens X-ray/Vascular Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by ... providing technical support and counsel both remote and onsite to Field...GEHC escalation process as needed, working closely with local customer and CSO stakeholders to define and support… more
- IBM (San Francisco, CA)
- **Introduction** A Customer Success (CS) Technical Specialist in IBM means a career where you're helping clients fully realize the value of IBM products, whilst ... Z Data Engineering and/or Z IT Operations Management in customer success technical sales. Preferring to 'show'...willing to help and be helped - as you support pilots that compel clients to invest in IBM's… more
- Palo Alto Networks (Santa Clara, CA)
- …across diverse cross-functional teams with open communication + Previous experience in a customer -facing technical support role ( Support Engineer) - ... all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Brookfield Properties (San Francisco, CA)
- …users by supporting enterprise applications and hardware across the organization. The Technical Support Specialist will help ensure the performance and stability ... rollouts. + Engage with external vendors for escalated issue resolution beyond internal support capabilities. + Provide technical support for companywide… more
- Keeper Security, Inc. (El Dorado Hills, CA)
- …processes and tooling Requirements + 5+ years in a technical , customer -facing role ( Technical Support Engineer, Implementation Engineer, Systems ... Learn more at KeeperSecurity.com. About the Role As a Technical Migration Specialist, you will lead customer ...or similar platforms. You will leverage your background in technical support , implementation, and troubleshooting of endpoint… more
- Antech Diagnostics (Carlsbad, CA)
- …years of professional experience as a technical product manager, service engineer, or technical support agent in diagnostic imaging or point of care ... Technical Service Engineer IV exemplifies industry leading customer service and support by resolving highly...and procedures. + Maintain accurate and detailed records of technical support , service, and vendor interactions and… more
- SAIC (CA)
- **Description** SAIC is seeking a highly motivated ** Technical Writer** to gather, analyze, and compose technical documentation, policy, and other artifacts. The ... Technical Writer conducts research and ensures the use of proper technical terminology. Translates technical information into clear, readable documents to be… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + ... ASM Research provides services in support of the Military OneSource Program for military...and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to… more