- Amazon (Santa Clara, CA)
- …of agentic systems at Amazon. Our team is dedicated to improving Amazon's technical products through evaluating the end-to-end customer experience. Our team's ... to improve customer experience. We are working on development of multi- agent architecture systems as well as developing methodologies for their evaluations. In… more
- Walmart (Sunnyvale, CA)
- …or application migration projects. + Familiarity with CRM platforms or customer support tools. + Experience with containerization (Docker, Kubernetes) ... role is not eligible for current or future immigration support and | or sponsorship _** Join Walmart as... care team is dedicated to providing exceptional cutting-edge agent tools for customer care business. We've… more
- UGI Corporation (Rocklin, CA)
- …and culture in conversations and actions Duties and Responsibilities: -Provides real-time support to Customer Experience Advocates -Assists agents with questions ... to provide oversight and support as needed -Assist and provide support to Customer Experience Supervisor(s) -Attend department meetings and lead team… more
- Walmart (Sunnyvale, CA)
- …seamlessly with domain-specific tools and sub-agents (eg, personalization, search, checkout, customer service) to enable rich, context-aware agent behaviors + ... AI shopping agents understand and respond across a wide range of customer journeys-from weekly essentials and precision purchases to inspiration-driven browsing and… more
- SAP (Palo Alto, CA)
- …with regional leaders. **Responsibilities & Tasks:** + **Domain Expertise & Field Support :** Engage in strategic customer discussions and 1:1 engagements; ... from. Job Title: **Domain Lead (Application Development & Custom AI) - Customer Success** Location: SAP Office, North America Expected Travel: 30-40% **Role… more
- Bellows Plumbing, Heating, Cooling & Electrical (Santa Cruz, CA)
- … customer interaction. We're seeking an experienced and tech-savvy AI Response Agent with advanced customer service experience to oversee and optimize our ... leading service provider across the Bay Area, committed to delivering exceptional customer experiences through high-quality service and innovation. As we grow and… more
- Walmart (Sunnyvale, CA)
- …software architecture. **Preferred Qualifications** + Familiarity with CRM platforms or customer support tools. + Experience with containerization (Docker, ... role is not eligible for current or future immigration support and | or sponsorship _** Join Walmart as... care team is dedicated to providing exceptional cutting-edge agent tools for customer care business. We've… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + ... Monitors customer interactions and reviews and analyzes customer...business so that reviews of calls are accurate for technical content and employees are provided with the correct… more
- Precise Systems, Inc. (Port Hueneme, CA)
- …in Digital Transformation, Advanced Engineering, Physical Sciences Research, Platform Lifecycle Support , and Technical Services. Since our establishment, we have ... Analyst to support the Vertical Launch System (VLS) In-Service Engineering Agent (ISEA) Surface Launching Systems department at the Naval Surface Warfare Center,… more
- NTT America, Inc. (Sacramento, CA)
- …+ This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in ... in a fast-paced environment **Basic Qualifications** + 1 year Call Center- Customer Service-Application support experience This position is only available… more