- CVS Health (CA)
- …+ Lead the deployment, testing, and optimization of generative AI models to support agent -assist, customer self-service, and operational analytics. + Build ... AI deployment. + Evaluate and pilot emerging contact center technologies-including AI-driven customer support and intelligent self-service. + Stay current with… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + ... ASM Research provides services in support of the Military OneSource Program for military...and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to… more
- Kyndryl (Sacramento, CA)
- …with key hyperscaler and ecosystem partners, helping clients transform both the agent and customer experience using modern Contact Center technology. What ... both customer and employee experience, with experience of improving both customer and agent experienceand deliver quantifiable business outcomes + Strong… more
- Palo Alto Networks (Santa Clara, CA)
- …Apply GenAI to complex Go-To-Market (GTM) business logic, automating critical workflows like customer support and entitlement platforms. + Pioneer "LLM as a ... on Generative AI transformation. We are looking for a highly hands-on, extremely technical leader to architect the next generation of our internal and external… more
- Amazon (Palo Alto, CA)
- …at scale. You will work backwards from the needs of advertisers-delivering customer -facing products that directly help them create, optimize, and grow their ... campaigns. Beyond building models, you will advance the agent ecosystem by experimenting with and applying core primitives such as tool orchestration, multi-step… more
- Google (Sunnyvale, CA)
- …You will be focused on frontier AI, including Generative AI (GenAI), in a highly- technical customer -facing role. You will bridge the gap between our AI products ... technical skill, strategic problem-solving, and communication with significant customer collaboration and travel often required. Your primary responsibility will… more
- Oracle (Sacramento, CA)
- …to play a pivotal role in designing and delivering our next-generation AI Agent Platform. This role requires deep technical expertise, architectural vision, and ... Responsibilities** + Define and own the **architectural vision and technical roadmap** for the AI Agent Platform....or healthcare systems** is highly desirable. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
- Rubrik (Sacramento, CA)
- …product requirements. **Key Responsibilities** + Partner closely with Sales Engineering teams to support customer POCs, pilots, and technical evaluations of ... security standards + Conduct hands-on validation of features in lab and customer environments + Support Sales Engineering organization by validating field-facing… more
- Oracle (Sacramento, CA)
- …& Delivery: Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent capabilities. + Compliance ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...product concepts, defining the problem space, success criteria, and technical feasibility. + Collaborate Across Functions: Work hand-in-hand with… more
- Google (Los Angeles, CA)
- …You will be focused on frontier AI, including Generative AI (GenAI), in a highly- technical customer -facing role. You will bridge the gap between our cutting-edge ... solutions into reusable modules or core features to drive innovation. Establish technical and business cases to support your recommendations. + Influence… more
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