- Mastercard (San Francisco, CA)
- …we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, ... Agentic Commerce solutions with Mastercard's flagship agentic commerce product, Mastercard Agent Pay. The ideal candidate will be highly motivated, intellectually… more
- Intuit (Mountain View, CA)
- …outcomes and proactively resolving issues, particularly around authentication protocols and MFA- support for high-stakes agent actions. + **Data-Driven Decision ... our core intelligence, expanding our platform reach, and driving long-term ecosystem and customer growth. **What you'll bring** + 8+ years of experience in product… more
- Amazon (Santa Clara, CA)
- Description At AWS, we're looking for technical pioneers who are shaping the future of AI. As a Senior Developer Advocate on our Developer Experience team, you'll ... these technologies effectively. Key job responsibilities In this role, you'll drive technical initiatives that showcase the full potential of generative AI on AWS,… more
- UKG (San Francisco, CA)
- …Response + The ability to lead complex projects, other team members, and support building strategic and technical initiatives + Deep understanding of SOC, ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...Responsibilities: + Assist with the development of a multi agent AI system leveraging current industry knowledge around AI… more
- Coinbase (Sacramento, CA)
- …peak efficiency. We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and maximizing automation. Our ... *As part of Coinbase's Enterprise Applications and Architecture organization, the CXCM ( Customer Experience Channel Management) team is on the front lines of… more
- Navient (San Francisco, CA)
- …and customer experience. + Liaise with cross-functional stakeholders (eg, customer support teams, IT, business units) to understand their requirements ... contact center technologies, ensuring seamless operations, and enhancing the overall customer support experience. + Leading and supporting technology migration… more
- General Atomics (Poway, CA)
- …and maintain consistent team expectations, ensure resources and skillsets are available to support technical work products. + Customer Engagement: Represent ... aid in the design realistic engagement scenarios for autonomous agent training & development, and lay down frameworks for...Support engineering estimates and proposals in response to customer and leadership directives. + Technical Reviews:… more
- ServiceNow, Inc. (Santa Clara, CA)
- …will be on the agent experience - a unified digital workspace where customer service agents have all the tools, information, and automation they need in one ... who has:** + 8+ years of Product Management or related experience + Functional and technical knowledge and experience in customer service or CRM PaaS/SaaS is a… more
- Ross Stores, Inc. (Dublin, CA)
- …technologies, with a strong emphasis on designing intelligent digital assistants and agent \-based solutions using Microsoft Copilot, Azure OpenAI, and other Azure AI ... responsible for shaping scalable, secure, and compliant AI architectures that support a range of business scenarios\-leveraging generative AI, computer vision,… more
- Northrop Grumman (Los Angeles, CA)
- …management, Chief engineers, and IPT leads to ensure the fulfillment of technical program deliverables. This position will be customer -facing, requiring ... essential functional expertise too: + Act as a primary technical point of contact for the customer ...scope. + Coordinate with the Engineering IPT, Data Transfer Agent (DTA), and Security personnel in the release of… more