- Rubrik (Sacramento, CA)
- … sales calls + Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding. **Preferred ... seeking a self-starter who will exceed sales quotas by driving innovative technical programs, pipeline generation alongside AEs, customer demonstrations, POCs,… more
- Coinbase (Sacramento, CA)
- …excellent user experience. * Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean handoffs and ... You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing)...Communicate the vision and progress for customer support experiences across the company to technical … more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + ... ASM Research provides services in support of the Military OneSource Program for military...and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to… more
- General Atomics (Poway, CA)
- …and maintain consistent team expectations, ensure resources and skillsets are available to support technical work products. + Customer Engagement: Represent ... aid in the design realistic engagement scenarios for autonomous agent training & development, and lay down frameworks for...Support engineering estimates and proposals in response to customer and leadership directives. + Technical Reviews:… more
- Rubrik (Sacramento, CA)
- … sales calls + Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding. **Preferred ... in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. +...technology and business requirements of assigned customers. + Makes technical and sales presentations to customer 's … more
- Precise Systems, Inc. (Oxnard, CA)
- …handling operations, and Automatic Test Equipment (ATE) operations & maintenance + Provide technical support in the development of program plans & reports, ... in Digital Transformation, Advanced Engineering, Physical Sciences Research, Platform Lifecycle Support , and Technical Services. Since our establishment, we have… more
- Zscaler (San Jose, CA)
- …on customer -facing applications and solutions, such as the Customer Support Portal where an AI agent answers questions, triages needs, and creates ... + You are a high-trust collaborator. You are adept at gathering input from technical experts (Engineers) and business leaders (Sales, Support ) to build consensus… more
- Rubrik (Sacramento, CA)
- … sales calls. + Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding. **About ... our team and investing in individuals who have a technical foundation and an interest to become our next...in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. +… more
- AAA Northern California, Nevada & Utah (Walnut Creek, CA)
- …service, marketing, and operational functions, driving unprecedented growth, efficiency, and customer loyalty. As the Director of Salesforce Engineering, you will ... inform the technical strategy and own the execution for our most...platform's stability, security, scalability, and performance, ensuring it can support the demands of a global enterprise. + Design… more
- Zoom (Santa Barbara, CA)
- …conversations. + Developing and deploy custom full-stack Python/JS to connect the agent 's decision-making with customer back-end systems (CRM, ERP, knowledge ... quality, latency requirements, and emotional appropriateness. + Acting as the embedded technical expert, working directly with customer engineering and executive… more