- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …smartphones and other mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction + Strong ... **General Summary** Provides remote Tier 1 technical end user support to an...however not required. **Other Job Specific Skills** + Excellent customer service skills. + Excellent communication and interpersonal skills… more
- Mass Markets (FL)
- …have established ourselves as a trusted partner in the industry. This position supports customer service, technical support , and customer sales ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...new products and services, and ensure best in class customer experience. In addition to being the best in… more
- CDR Maguire (Miami, FL)
- CDR Health Care, Inc., is hiring Call Center Agents/Case Managers to provide vital support by managing customer inquiries, applications, and cases from start to ... detailed guidance, and ensuring timely and accurate resolution of customer issues. Successful candidates will demonstrate strong communication skills, attention… more
- ServiceNow, Inc. (Palm Beach, FL)
- …The Principal Technical Consultant, Integrations Specialist is the functional and technical expert of a customer engagement team - consulting with customers ... and improving current instance configuration and setup to ensure proper design to support future of customer . + Identifying, debugging, and advising on system… more
- Teleperformance USA (FL)
- …SD, TN, TX, UT, VA, VT, WI, WV, WY.** **Your Responsibilities** **As a Technical Support Representative, you will be responsible for finding innovative ways to ... **Category :** ** Customer Service/ Support ** **About TP** **TP is...Client specific high speed internet services delivering an exceptional customer experience** + **Resolve technical problems, within… more
- ServiceNow, Inc. (Orlando, FL)
- …person to collaborate across business functions, customers, and partners, ensuring proper technical governance is followed to gain stakeholder support for the ... best practices and tools to deliver value to the Customer . + Provides strategic technical thinking, building,...more ServiceNow Products (ITOM, ITAM, ITSM, Platform or Virtual Agent etc.) ServiceNow and ITIL Certifications are a plus.… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + ... ASM Research provides services in support of the Military OneSource Program for military...and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to… more
- The Coca-Cola Company (Apopka, FL)
- **Job Summary:** The Senior Director, Technical Operations is responsible for the quality and food safety of all flavors produced for our Company's network of ... Company's most valuable trade secrets'._ **Main Responsibilities:** The Senior Director, Technical Operations will oversee all quality, food safety, safety and… more
- Teleperformance USA (FL)
- …to support our ServiceNow ITSM (IT Service Management), CRM ( Customer Relationship Management), and ITOM (IT Operations Management) offerings. In this role, ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...trends to ensure solutions meet evolving client needs.** + ** Support client workshops, discovery sessions, and technical … more
- Carnival Cruise Line (Miami, FL)
- Carnival Corporation is seeking a dynamic and entrepreneurial Senior Technical Product Owner to join our Global Technology Services (GTS) team. You will support ... modernization project, driving re-architecture and cloud migration efforts. You will support 6,000 users and manage stakeholders across product, tech, QA, marketing,… more