- Carrington (Jacksonville, FL)
- …full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their ... reached and sustained. Create and maintain daily system and agent productivity reports. Work with business units to create...to create a high performance driven dialer system, providing support and feedback to achieve business goals. Perform all… more
- L3Harris (Palm Bay, FL)
- …challenges within the DoD. . SECRET Clearance . Proven ability to translate customer technical requirements into actionable solutions using our technologies and ... form strategic alliances to enhance our market position. . Translate complex technical information into compelling value propositions for customer engagement and… more
- S&P Global (FL)
- …to fully operational ones, dealership management systems (DMS) providers, customer management system (CRM) companies, automotive dealership groups, and major ... Scan products for prospective clients. . Oversee product and technical integration after the sale. . Oversee process integration...sale. . Oversee process integration after the sale. . Support dealer roll-out process by working closely with the… more
- Deloitte (Miami, FL)
- …Infrastructure (OCI), Oracle AI Services, and related Oracle technologies. + Technical Leadership: Provide technical direction and mentorship to development ... requirements, define project scope, and translate business needs into technical solutions. + Data Management: Oversee data acquisition, cleansing, transformation,… more
- Coinbase (Tallahassee, FL)
- …impact* * Translate operational challenges into analytical deliverables that improve agent productivity, customer experience, and operational efficiency. * ... and fully supported. At Coinbase, we are building a world-class Customer Experience (CX) organization that supports millions of users globally--across Consumer… more
- GovCIO (Tallahassee, FL)
- …currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve issues related to IT ... service desk related activities . + Coordinate with the customer and other support groups to manage...staff and end-users + Oversees training of service desk agent staff + Collaborate with tier three support… more
- Modernizing Medicine (Boca Raton, FL)
- …processes and document these in detailed process maps and workflow diagrams to support efficient technical design and development + Lead innovative workshops ... focused on process optimization and customer experience improvement + Lead the creation of agile...AI Manager and Senior Systems Analyst to establish solution technical design + Manage documentation repository to support… more
- MetLife (Tampa, FL)
- …as a liaison between the client and internal MetLife teams. * Provides exceptional customer service to support ongoing customer delivery and client ... Market relationships. We are looking for you to drive a consistent and extraordinary customer service experience for both new and existing customers as part of the… more
- Northrop Grumman (Melbourne, FL)
- …and appropriate support + Experience as an accomplished problem-solver and change- agent whose unique mix of technical and business expertise lends itself ... Senior Level management as needed, brief internal executive management and the Customer on the status/issues affecting performance or cost and conduct program… more
- PagerDuty (Tallahassee, FL)
- …our AI-first organization to help define and ship PagerDuty AI Agents that support and accelerate incident response + Drive adoption of proactive, context-rich, and ... toil + Collaborate with design, engineering, and go-to-market teams to turn customer pain points into elegant, intuitive solutions + Define and measure success… more
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