- JPMorgan Chase (Plano, TX)
- …coaching Advisors on best practices to service all customers; monitor and manage agent errors, escalations, and customer exceptions, and update the information ... to new heights! As a Travel Advisor, you will support both internal and external customers with questions related...costs in a timely manner, while ensuring a seamless customer experience. **Job responsibilities** + Respond to customer… more
- PagerDuty (Austin, TX)
- …a compelling product strategy and roadmap for PagerDuty's AI assistant, AI agent platform, and (workflow and runbook) automation offerings. + Allocate resources ... business outcomes. + Develop and evangelize our internal AI agent platform to empower product and professional services teams...+ Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and… more
- Oracle (Austin, TX)
- …act with the speed and attitude of a start-up, with the scale and customer -focus of the leading enterprise software company in the world. Oracle Generative AI ... and virtualized infrastructure. At every level, our engineers have a significant technical and business impact by designing and building innovative new systems to… more
- NTT America, Inc. (Plano, TX)
- …is critical to business operations. + Remote employees must adhere to all technical support procedures and protocols. + Chronic connectivity issues or recurring ... dwelling or location. ** Technical Performance and Issue Tracking** + Management monitors all technical issues and agent downtime. Consistent availability… more
- NTT America, Inc. (Plano, TX)
- …As a Growth Strategy Director, you will help clients unlock next-generation customer experiences and business growth by connecting strategic vision with actionable ... traditional consulting role. You're part strategist, part systems thinker, part change agent . You'll shape how clients organize, prioritize, and deliver growth in… more
- Molina Healthcare (TX)
- …Genesys Cloud** to deliver a **unified "single pane of glass" agent experience** , enabling efficient workflows, contextual insights, and personalized interactions. ... implementation of **Lightico or equivalent digital completion solutions** to support secure eSignatures, document sharing, and real-time digital interactions. +… more
- Rubrik (Austin, TX)
- …developing new opportunities, managing pipeline, executing account strategies, and managing customer expansion. The AE must be quota-driven, and will represent ... and external constituencies including senior level executives, consulting resources, technical teams, marketing, capture, and sales representatives. + Integrate… more
- Capital One (Austin, TX)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... position is 100% remote with weekly travel. Travel may support multiple regions and will be determined by business...and do not meet performance criteria required for optimal agent / customer interactions** + **ISP download speeds on… more
- Oracle (Austin, TX)
- …act with the speed and attitude of a start-up, with the scale and customer -focus of the leading enterprise software company in the world. Values are OCI's foundation ... motivated, and diverse people and given the autonomy and support to do your best work. It is a...security and extensibility. A passion for user experience, strong technical skills and innovation are essential along with a… more
- Deloitte (Houston, TX)
- …Infrastructure (OCI), Oracle AI Services, and related Oracle technologies. + Technical Leadership: Provide technical direction and mentorship to development ... requirements, define project scope, and translate business needs into technical solutions. + Data Management: Oversee data acquisition, cleansing, transformation,… more