- Mass Markets (TX)
- …to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support , and customer sales ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Cayuse Holdings (Austin, TX)
- …and websites, troubleshooting application functionality and integrations). + Provide aid and technical support for the resolution of problems, incidents, issues, ... $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service...to five (5) years of experience in computer systems, customer support or IT support .… more
- USAA (San Antonio, TX)
- …Technology: Experience with contact center technologies is specified. This may relate to customer support for the Agent Desktop, applications or ... product strategy. * Solid business acumen combined with strong technical and customer experience foundations. * Knowledge...may inform the approach to user support , customer interaction, and process optimization within the agent… more
- Public Storage (Plano, TX)
- …(caching, load balancing, rate limiting) + Document technical requirements for customer experience and agent productivity enhancements + ** Technical ... **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and hands-on implementation of… more
- ServiceNow, Inc. (Addison, TX)
- …The Principal Technical Consultant, Integrations Specialist is the functional and technical expert of a customer engagement team - consulting with customers ... and improving current instance configuration and setup to ensure proper design to support future of customer . + Identifying, debugging, and advising on system… more
- Oracle (Austin, TX)
- …training and professional development in fields such as information technology, technical /systems consulting, technical support , facilities, finance, human ... marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning...+ Conduct data exploration and create sample datasets for agent testing. **Solution Engineering & Demo Support **… more
- ServiceNow, Inc. (Austin, TX)
- …The Principal Technical Consultant (AI) serves as the functional and technical specialist for customer engagement teams, providing guidance to clients and ... and improving current instance configuration and setup to ensure proper design to support future of customer . + Identifying, debugging, and advising on system… more
- ServiceNow, Inc. (Austin, TX)
- … Technical Consultant, Data & Integrations Specialist is the functional and technical expert of a customer engagement team - consulting with customers ... and varied customer environment, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems +… more
- ServiceNow, Inc. (Addison, TX)
- …Technical Consultant, CRM and Industry Workflow - Field Services Management is a technical expert as of a customer engagement team - consulting with customers ... to make the world work better for everyone. **Business Job Title:** Sr. Technical Consultant, CRM and Industry Workflows **-** Field Service Mangement **The Team**… more
- Oracle (Austin, TX)
- …prior to release. + Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent capabilities. + Ensure that ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...product concepts, defining the problem space, success criteria, and technical feasibility. + Partner closely with data science, engineering,… more