- Toyota (Plano, TX)
- …people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. To save time applying, ... what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. To save...in Plano, TX. **Who We're Looking For** As the Technical Lead (TL) for a factory, this position requires… more
- McAfee, Inc. (Frisco, TX)
- …in process and performance improvement + 3+ years' experience in technology related technical support type role + Excellent technical troubleshooting skills ... be part of a new in-house team of troubleshooting customer service support agents to transform the...and improve processes + Identify failure points in the customer and agent experiences and participate in… more
- Texas Instruments (Dallas, TX)
- …search, multi- agent architectures, content generation) across the digital commerce, customer support , marketing, pricing and sales domains + Apply software ... innovative solutions for the digital commerce, marketing, sales, and customer service domains. As a **Software, Data and AI...role, you will be expected to: + Leverage deep technical expertise in software, data and AI engineering to… more
- USG Insurance Services, Inc. (Arlington, TX)
- … Technical Assistant at USG plays a crucial role in providing administrative and technical support to insurance professionals. This is the first level of a ... performing job duties. + Invoicing and typing Brokerage Endorsements. + Provide the technical and administrative assistance required to support the attainment of… more
- Travelers Insurance Company (Austin, TX)
- …agents, and third parties with policy inquiries and changes, billing questions and technical support . Advisors respond to agent requests for quotes ... changes to policies or product lines, as well as customer support on policy options such as... customer . + Learns how to respond to customer / agent requests for quotes or changes to… more
- Rocket Software (Austin, TX)
- …and scalable per established and proven Rocket standards. + Will collaborate with customer , partners, Rocket technical support team and Rocket Sales ... full-time remote opportunity located anywhere in the United States. The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role… more
- Capital One (Plano, TX)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Core Operations is looking for an experienced candidate to support the growing Commercial Loan Servicing Operations Team. This...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + ... ASM Research provides services in support of the Military OneSource Program for military...and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to… more
- NTT America, Inc. (El Paso, TX)
- …is critical to business operations. + Remote employees must adhere to all technical support procedures and protocols. + Chronic connectivity issues or recurring ... various questions on different life insurance products. + Providing front-line phone customer care support to policyholders, beneficiaries, agents, and internal… more
- Teleperformance USA (TX)
- …Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department.** + **Processes ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...respond to varying questions, issues, and concerns.** + **Provide customer support to customers via telephone and/or… more