- Teleperformance USA (TX)
- …SD, TN, TX, UT, VA, VT, WI, WV, WY.** **Your Responsibilities** **As a Technical Support Representative, you will be responsible for finding innovative ways to ... **Category :** ** Customer Service/ Support ** **About TP** **TP is...Client specific high speed internet services delivering an exceptional customer experience** + **Resolve technical problems, within… more
- Cisco (TX)
- …resolve issues as they arise **Nice-to-have Qualifications:** + Experience in customer -facing roles, support roles, and demonstrated leadership capabilities + ... ** Technical Programs and Incidents Manager - Security Products**...multiple teams and work-streams + Act as the primary agent connecting the Splunk Problem, Incident, and Escalation team… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + ... ASM Research provides services in support of the Military OneSource Program for military...and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to… more
- Toyota (Plano, TX)
- …people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. To save time applying, ... for this position at this time. **Who We're Looking For** As the ** Technical Manager - Salesforce Marketing Cloud** for a factory, this position requires an… more
- Teleperformance USA (TX)
- …to support our ServiceNow ITSM (IT Service Management), CRM ( Customer Relationship Management), and ITOM (IT Operations Management) offerings. In this role, ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...trends to ensure solutions meet evolving client needs.** + ** Support client workshops, discovery sessions, and technical … more
- USG Insurance Services, Inc. (Arlington, TX)
- … Technical Assistant at USG plays a crucial role in providing administrative and technical support to insurance professionals. This is the first level of a ... performing job duties. + Invoicing and typing Brokerage Endorsements. + Provide the technical and administrative assistance required to support the attainment of… more
- Amazon (Dallas, TX)
- …Evaluate emerging research and identify opportunities to integrate techniques into our agent architecture Technical Excellence - Architect complex multi- agent ... for measuring agent effectiveness, safety, and business impact - Set technical standards and guide implementation of best practices across the organization … more
- Toyota (Plano, TX)
- …defining the mission and priorities that drive efficiencies, innovation, and improvements to support building the right things to solve customer problems that ... people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. **To save time applying,… more
- Texas Instruments (Dallas, TX)
- …architecture for scalable systems that span digital commerce, marketing automation, customer support , and sales enablement-translating complex business needs ... multi- agent systems + Familiarity with MarTech platforms and customer experience technologies (eg, personalization engines, CDPs, web analytics) + Understanding… more
- Under Armour, Inc. (Austin, TX)
- …across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations team in technical onboarding of new hires and upkeep ... Customer Service Systems Ops Analyst ** Customer ...agent system issues to ensure business continuity * Support agents experiencing Telephony issues, partner with leadership to… more