• Chief Enterprise AI Architect (Google Cloud)

    Cognizant (Plano, TX)
    … experience platforms. + Deep technical expertise in the Google Cloud Customer Experience stack, including Dialogflow CX, Agent Assist, Contact Center AI ... integrations. + Serve as a critical bridge between business goals and technical execution, collaborating closely with customer service stakeholders, engineers,… more
    Cognizant (09/19/25)
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  • TPUS | Assistant Manager Customer…

    Teleperformance USA (El Paso, TX)
    …Management Experience:** **Experience managing sales programs with varying objectives, agent skill requirements, and technical solutions.** + **Communication ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...**Perform other related duties and assignments as required to support the success of the sales center.** **Required Skills**… more
    Teleperformance USA (08/15/25)
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  • Tax Customer Service Representative II…

    Mass Markets (Killeen, TX)
    …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
    Mass Markets (10/01/25)
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  • Agentic AI, AI & Data Senior Consultant

    Deloitte (Houston, TX)
    …on 11/30/2025 Work You'll Do As a Senior Consultant you will bring strong technical , functional and project management solutions to clients with a focus on achieving ... (including scenario design, flow mapping), prototyping, testing, training, defining support procedures. Your background in technology will provide the foundation… more
    Deloitte (09/25/25)
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  • Senior Applied Scientist, AWS Marketplace…

    Amazon (Austin, TX)
    …drive innovation across multiple AI domains, including Context Engineering in Agent -based Systems, Agent Evaluation Frameworks, and Next-generation Software ... an environment of scientific rigor and practical application, demonstrating both technical excellence and business acumen. They should be passionate about mentoring… more
    Amazon (09/13/25)
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  • Engineering Manager - EAA

    Coinbase (Austin, TX)
    …environment. *What you'll be doing (ie. job duties):* * Wear multiple hats of Customer Experience, CX Agent Experience and Technology leader to deliver secure, ... expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of Coinbase's...on their design and implementation. * Be a thoughtful technical voice and support your team in… more
    Coinbase (09/27/25)
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  • Sr. AI/ML Specialist Solutions Architect, Amazon…

    Amazon (Austin, TX)
    …create technical content-such as reference architectures, workshops, and demos-to support customer adoption and enable partners and independent software ... Solution Architects to incorporate AI/ML and generative AI into their public sector customer engagements. You must have deep technical experience across the AI… more
    Amazon (09/18/25)
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  • Product Support Manager - Global Employer…

    Deloitte (Dallas, TX)
    …of the other designations: + Licensed Attorney (or foreign equivalent) + Enrolled Agent + Project Management (PMP) + Other Technical Certifications: + Microsoft ... Product Support Manager - Global Employer Services Technology Center...you thrive in a fast-paced environment where innovation and customer satisfaction are paramount? If so, we have an… more
    Deloitte (07/12/25)
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  • Tier 2 Cerner Application Support Analyst…

    CACI International (San Antonio, TX)
    …using with Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications or relevant MHS ... Tier 2 Cerner Application Support Analyst (2nd & 3rd Shift) Job Category:...to effectively communicate technical matters to a non- technical audience + Strong customer service and… more
    CACI International (09/05/25)
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  • IT Support Service Desk Associate II,…

    Amazon (Austin, TX)
    … Support Team, our mission is to provide exceptional, consistent, and timely technical support and solutions that enable seamless operations across all Whole ... will follow documented knowledge base articles and use your technical expertise and problem-solving abilities to perform repair and...Market stores and facilities. You will utilize voice and agent chat for live one-on-one support as… more
    Amazon (09/26/25)
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