- Amazon (Austin, TX)
- …Experience team, you will be instrumental in advancing the frontier of human- agent collaboration for enterprise solutions. You will leverage your deep expertise in ... in enterprise environments. Key job responsibilities - Architect and design AI agent systems that can effectively understand, reason about, and execute professional… more
- Cognizant (Irving, TX)
- …agent design, call deflection, intent training, and real-time agent support . + Lead proof-of-concepts (PoCs), demos, and customer workshops in ... Center AI integrations. + Serve as a bridge between business goals and technical execution, working closely with customer service stakeholders, engineers, and… more
- Aston Carter (Weatherford, TX)
- …and Order Management SpecialistJob Description This role is responsible for handling all customer and agent product pricing inquiries and orders, as well as ... to handle inquiries and complaints promptly. + Answer basic technical inquiries. + Direct advanced technical requests...Microsoft Excel. + Customer relationship management and customer service skills. + Administrative support and… more
- Mass Markets (Killeen, TX)
- …team and become a trusted resource for clients seeking expert tax advice and support . In this role, you'll provide clear, accurate, and personalized guidance on a ... POSITION RESPONSIBILITIES Key Responsibilities: + Provide accurate, personalized tax advice and support to clients via phone, video, and chat platforms. + Translate… more
- Robert Half Office Team (Grapevine, TX)
- …accurate records in our CRM system. + Collaborate with internal teams (eg, sales, shipping, technical support ) to resolve customer issues. + Stay up to date ... Description Job Summary: The Customer Service Agent is responsible for...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + ... Monitors customer interactions and reviews and analyzes customer...business so that reviews of calls are accurate for technical content and employees are provided with the correct… more
- Bombardier (Dallas, TX)
- …timely manner + Troubleshoot, repair, install, inspect and perform maintenance on customer aircraft + Perform and document work completed per appropriate manuals and ... - Airframe, Powerplant, Structures, Composites etc. + Operate ground support equipment as required + Conduct mechanical / electrical...at off-site locations + Act as shipping and receiving agent for parts + Create service orders with SAP… more
- Deloitte (Dallas, TX)
- …of the other designations: + Licensed Attorney (or foreign equivalent) + Enrolled Agent + Project Management (PMP) + Other Technical Certifications: + Microsoft ... Product Support Manager - Global Employer Services Technology Center...you thrive in a fast-paced environment where innovation and customer satisfaction are paramount? If so, we have an… more
- CACI International (San Antonio, TX)
- …using with Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications or relevant MHS ... Tier 2 Cerner Application Support Analyst Job Category: Information Technology Time Type:...to effectively communicate technical matters to a non- technical audience + Strong customer service and… more
- Intuit (Plano, TX)
- …as a Sr Service and Support Specialist and become an essential part of our customer support system. As a Sr Service and Support Specialist, you will ... skills + Ability to communicate effectively to multiple audiences; directly to the customer , to the frontline agent supporting them, and the engineering team… more