- Oracle (Austin, TX)
- … agent -based management, and OS image provisioning. - Set technical direction for new features and enhancements, influencing both short-term deliveries ... abilities, with experience presenting complex ideas to technical and non- technical audiences Disclaimer: **Certain US customer or client-facing roles may… more
- Wolters Kluwer (Houston, TX)
- …**OVERVIEW** Wolters Kluwer Health Business Transformation team is searching for a strong Technical Project & Program Manager to play an important role in our ... consolidated suite of business systems across the segments. The Technical Project & Program Manager will be responsible for...also play an active role as an internal change agent ensuring adoption of new processes and systems throughout… more
- Public Storage (Plano, TX)
- …We are seeking an Agentic AI Conversation Designer & Business Analyst to support our digital transformation initiative across voice and chat channels. This pivotal ... business requirements from contact center stakeholders, then map current and future-state customer journeys that leverage autonomous AI agents across voice and chat… more
- Coinbase (Austin, TX)
- …peak efficiency. We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and maximizing automation. Our ... *As part of Coinbase's Enterprise Applications and Architecture organization, the CXCM ( Customer Experience Channel Management) team is on the front lines of… more
- Oracle (Austin, TX)
- …& Delivery: Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent capabilities. + Compliance ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...product concepts, defining the problem space, success criteria, and technical feasibility. + Collaborate Across Functions: Work hand-in-hand with… more
- Travelers Insurance Company (Dallas, TX)
- …and business partners to help acquire and retain profitable business. Provides technical advice and account information to aid in risk selection and pricing. ... resources are available. + Serve as B&M liaison to support our other business segments, for both RC and...and service teams assigned to the business, with the broker/ agent community, with Claim, with other Risk Control staff,… more
- Mass Markets (Killeen, TX)
- …with experience. While prior contact center experience isn't required, Experience in customer service, technical support , inside sales, or back-office ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- The Hartford (Frisco, TX)
- …the agent , Underwriter and the Operations Service Center Underwriting Support + Performs initial prequalification on all new account submissions, generates a ... train less experienced staff members and serves as the technical go-to person for the team and other functional...a point of contact for brokers and provide optimal customer service experience on behalf of the company +… more
- Bank of America (Addison, TX)
- …Practice in the organization + Contributes to the technology strategy for their technical domain + Creates an inclusive and healthy working environment and helps to ... + Risk Management + Solution Design + Stakeholder Management + Technical Strategy Development + Analytical Thinking + Application Development + Collaboration… more
- KBR (Houston, TX)
- …in Iraq. In addition to providing ongoing base operations and Life Support Services, KBR will provide differentiated advisory and consultancy capabilities to the ... Government with a focus on creating an effective program environment to support delivery of strategic economic planning, strategy development, feasibility studies, … more