- Oracle (Olympia, WA)
- …at the heart of this transformative mission. **The Role** As a **Consulting Member of Technical Staff - Agent Engineering (IC5)** , you will be a key contributor ... healthcare innovation, and we are seeking an exceptional **Consulting Member of Technical Staff (CMTS)** to join our **Healthcare Agents Engineering team** , where… more
- Amazon (Seattle, WA)
- …Advertising Associates, focusing on improving efficiency and reducing friction in customer support workflows Manage stakeholder communication across Associate ... of AI-powered tools in advertising? Join us as a Technical Program Manager leading initiatives in the Support...integration points between Associate tooling and the Ads Assistant agent , ensuring data consistency and workflow optimization A day… more
- Cayuse Holdings (Olympia, WA)
- …and websites, troubleshooting application functionality and integrations). + Provide aid and technical support for the resolution of problems, incidents, issues, ... $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service...to five (5) years of experience in computer systems, customer support or IT support .… more
- Oracle (Olympia, WA)
- …training and professional development in fields such as information technology, technical /systems consulting, technical support , facilities, finance, human ... marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning...+ Conduct data exploration and create sample datasets for agent testing. **Solution Engineering & Demo Support **… more
- Oracle (Olympia, WA)
- …prior to release. + Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent capabilities. + Ensure that ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...product concepts, defining the problem space, success criteria, and technical feasibility. + Partner closely with data science, engineering,… more
- Amazon (Seattle, WA)
- …capacity planning, and agent scheduling product portfolio. Amazon Connect forecasting and agent scheduling handles all aspects of customer service agent ... and delivery, and user validation and measurement - Experience in external enterprise customer -facing role as a technical lead, with strong oral and written… more
- Microsoft Corporation (Redmond, WA)
- …CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and ... of this role is Day-Zero readiness for MSFT Partners, Customer Service & Support (CSS) and ...resources effectively to ensure teams have the tools and support needed to meet objectives. Technical Leadership:… more
- Amazon (Seattle, WA)
- …domains and will work effectively with engineers, engineering managers, product managers, dev support teams and customer service teams to deliver results. If you ... positive influencer across teams, be able to effectively rally support for your initiatives and help deeply technical...outcomes under commitments to senior AWS leaders and senior customer leaders - Analyze large data sets to identify… more
- Capital One (Olympia, WA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is a booming, vibrant craft that requires reimagining the status… more
- Amazon (Seattle, WA)
- …experiences. In this role, you will drive adoption and evolution of workspace across agent and customer touchpoints while shaping its future as an AI-powered ... driving adoption across Amazon Connect customers. This includes development of agent and customer -facing applications that accelerate workspace adoption and… more