- Amazon (Seattle, WA)
- …Evaluate emerging research and identify opportunities to integrate techniques into our agent architecture Technical Excellence - Architect complex multi- agent ... for measuring agent effectiveness, safety, and business impact - Set technical standards and guide implementation of best practices across the organization … more
- Amazon (Seattle, WA)
- …a large scale program with science, engineering, product and design developing towards a customer bar that you will help to define and own -Establish the right ... and throughput. You will ensure releases meet a high customer bar and that an end-to-end experience is delivered...About the team Our team is a unique change agent team that pairs a deep bench of seasoned… more
- Amazon (Seattle, WA)
- … agent , and machine translation to facilitate smoother conversations when the customer and agent speak different languages. Key job responsibilities - ... issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce. Basic Qualifications -… more
- Microsoft Corporation (Redmond, WA)
- …(AI), or related field AND 4+ years experience in technology industry, cloud, technical support , and/or customer experience engineering + OR equivalent ... their issues to engineering teams and be a change agent to develop innovative ways to resolve their issues....field AND 6+ years experience in technology industry, cloud, technical support , and/or customer experience… more
- Microsoft Corporation (Redmond, WA)
- …and platform integration-building solutions that power scenarios from fraud prevention to customer support automation. We're hiring across several focus areas, ... a machine learning engineer to design, develop, and continuously improve a multi- agent AI Risk system that enables autonomous risk transaction review and… more
- Amazon (Seattle, WA)
- …Experience team, you will be instrumental in advancing the frontier of human- agent collaboration for enterprise solutions. You will leverage your deep expertise in ... in enterprise environments. Key job responsibilities - Architect and design AI agent systems that can effectively understand, reason about, and execute professional… more
- Walmart (Bellevue, WA)
- …or application migration projects. . Familiarity with CRM platforms or customer support tools. . Experience with containerization (Docker, Kubernetes) ... role is not eligible for current or future immigration support and | or sponsorship Join Walmart as Senior,... care team is dedicated to providing exceptional cutting-edge agent tools for customer care business. We've… more
- Walmart (Bellevue, WA)
- …or application migration projects. + Familiarity with CRM platforms or customer support tools. + Experience with containerization (Docker, Kubernetes) ... role is not eligible for current or future immigration support and | or sponsorship _** Join Walmart as... care team is dedicated to providing exceptional cutting-edge agent tools for customer care business. We've… more
- Coinbase (Olympia, WA)
- …of the associated expectations * You will be responsible for fully-automating Coinbase's customer support with extremely high quality and customer ... * This is inclusive of Coinbase's entire suite of support -related products: * Help Center * Chatbot * In-product...prediction: Detecting and resolving a potential issue for a customer before it becomes a real issue * AI-driven… more
- Deloitte (Seattle, WA)
- …on 11/30/2025 Work You'll Do As a Senior Consultant you will bring strong technical , functional and project management solutions to clients with a focus on achieving ... (including scenario design, flow mapping), prototyping, testing, training, defining support procedures. Your background in technology will provide the foundation… more
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