- Coinbase (Olympia, WA)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... Twilio, Zendesk, or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based assistants, or… more
- Walmart (Bellevue, WA)
- …or application migration projects. . Familiarity with CRM platforms or customer support tools. . Experience with containerization (Docker, Kubernetes) ... role is not eligible for current or future immigration support and | or sponsorship Join Walmart as Senior,... care team is dedicated to providing exceptional cutting-edge agent tools for customer care business. We've… more
- Oracle (Olympia, WA)
- … satisfaction** . + Serve as a primary point of contact for customer inquiries, both technical and non- technical , providing expert troubleshooting, ... **Job Description** **Senior Support Engineer 1** **- Oracle Exadata Cloud Services**...the forefront of solving some of our most complex customer challenges using Automation and Artificial Intelligence (AI) tools.… more
- Microsoft Corporation (Redmond, WA)
- …to introduce intelligent AI agents within Teams. You'll design systems that support Model Context Protocol (MCP), agent -to- agent communication, and ... experiences-at hyperscale. You will be empowered to make product-wide technical decisions, directly impacting Microsoft's flagship product. You'll work within… more
- Microsoft Corporation (Redmond, WA)
- …to introduce intelligent AI agents within Teams. You'll design systems that support Model Context Protocol (MCP), agent -to- agent communication, and ... experiences at hyperscale. You will be empowered to make product-wide technical decisions, directly impacting Microsoft's flagship product. You'll work within a… more
- Oracle (Olympia, WA)
- …or advanced technical degree. **Success Metrics:** + Growth in AI Agent adoption and customer satisfaction. + Measurable improvements in request containment, ... to define and execute the strategy for the AI Agent and Agentic apps within the customer ...product roadmap for AI Agents, prioritizing initiatives based on customer value, technical feasibility, and business impact.… more
- Rubrik (Olympia, WA)
- …product requirements. **Key Responsibilities** + Partner closely with Sales Engineering teams to support customer POCs, pilots, and technical evaluations of ... security standards + Conduct hands-on validation of features in lab and customer environments + Support Sales Engineering organization by validating field-facing… more
- CVS Health (Olympia, WA)
- …+ Lead the deployment, testing, and optimization of generative AI models to support agent -assist, customer self-service, and operational analytics. + Build ... AI deployment. + Evaluate and pilot emerging contact center technologies-including AI-driven customer support and intelligent self-service. + Stay current with… more
- Coinbase (Olympia, WA)
- …excellent user experience. * Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean handoffs and ... You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing)...Communicate the vision and progress for customer support experiences across the company to technical … more
- Oracle (Olympia, WA)
- …We act with the speed and demeanor of a start-up, with the scale and customer -focus of the leading enterprise software company in the world._ Oracle Generative AI ... Agent Service is an exciting team in Oracle Cloud...infrastructure. At every level, our engineers have a significant technical and business impact by designing and building innovative… more