- Warner Bros. Discovery (Bellevue, WA)
- …to achieve in that pursuit. You have a balanced understanding of business and technical objectives and your guidance is sought out because your decisions drive the ... , GoogleTV and Apple Tv) across All WBD product lines, globally. Provide technical and strategic vision, strategy and execution to the broader organization to build… more
- Microsoft Corporation (Redmond, WA)
- …collects, manages, and shares data for AI. + **Shape the platform's technical direction** , drive architectural decisions, and partner with leaders across Microsoft ... to maximize impact. + **Own the technical vision and architecture** for scalable, secure, and reusable AI data infrastructure. + **Design and lead development of… more
- Zoom (Olympia, WA)
- …reliable, and scalable user experiences. + Building metrics and dashboards to support data-driven decision-making for technical and business stakeholders. + ... Triaging and resolving critical customer issues in partnership with support teams...productivity, debugging, or prototyping. + Have familiarity with building agent workflows/features and working with Large Language Models (LLMs).… more
- Carrington (Olympia, WA)
- …full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their ... reached and sustained. Create and maintain daily system and agent productivity reports. Work with business units to create...to create a high performance driven dialer system, providing support and feedback to achieve business goals. Perform all… more
- Amazon (Seattle, WA)
- …AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners ... role, you will focus on marketing Nova models and agent development services. You will shape the strategy and...target use cases, that resonates with both developers and technical decision-makers - Define and track key business metrics… more
- Deloitte (Seattle, WA)
- …Infrastructure (OCI), Oracle AI Services, and related Oracle technologies. + Technical Leadership: Provide technical direction and mentorship to development ... requirements, define project scope, and translate business needs into technical solutions. + Data Management: Oversee data acquisition, cleansing, transformation,… more
- Coinbase (Olympia, WA)
- …impact* * Translate operational challenges into analytical deliverables that improve agent productivity, customer experience, and operational efficiency. * ... and fully supported. At Coinbase, we are building a world-class Customer Experience (CX) organization that supports millions of users globally--across Consumer… more
- GovCIO (Olympia, WA)
- …currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve issues related to IT ... service desk related activities . + Coordinate with the customer and other support groups to manage...staff and end-users + Oversees training of service desk agent staff + Collaborate with tier three support… more
- Cummins Inc. (Mount Vernon, WA)
- …issues and collaborate with Cummins engineers to diagnose and resolve issues ** Technical Customer Management** : Able to collaborate and appropriately ... systems, and workflows to identify improvement opportunities, drive operational efficiency, and support production excellence. + **Be a change agent in… more
- Amazon (Bellevue, WA)
- …agents that accelerate our ability to analyze complex data and make customer -centric decisions at scale. This is a high-impact, highly visible role. You'll ... operations, and last-mile delivery. Delivery speed is one of Amazon's core customer value propositions and a key differentiator-your work will directly shape how… more
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