- IBM (New York, NY)
- …reporting for the customer success general manager to drive proactive customer support and improve client retention strategies. * Lead the enterprise-wide ... York, NY: * Define enterprise level management system of customer success management metrics and working with executives in...and one (1) year of experience as a Business Analyst , Consultant or related. One (1) year of experience… more
- Lumen (Albany, NY)
- …third-party integrations. + Develop High-Impact Content, including datasheets, solution briefs, customer presentations, and technical blogs that resonate with ... security operations. + Collaborate Cross-Functionally with Product, Sales, Partner Marketing, and Analyst Relations to align messaging and support launches. +… more
- New York State Civil Service (Albany, NY)
- …NYS government. As a member of the Statewide Financial System (SFS) Production Support Bureau within the Customer Experience and Engagement Pillar, the incumbent ... Sciences Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually Employment Type Full-Time… more
- CVS Health (Albany, NY)
- …standups, sprint planning, backlog grooming, and retrospectives + Prioritize features and technical work to maximize value delivery, balancing customer impact, ... users. Responsibilities include but not limited to P&L planning support , intake, prioritization and execution of all changes (defects,...(Six Sigma, Scrum, Kanban, SAFE, ADLC, etc.) + Financial Analyst or Financial Systems Analyst + Direct… more
- TD Bank (New York, NY)
- …and implement a forward-thinking compliance program for the future. Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who ... is data driven and technology forward, willing to provide support across multiple teams and ensure tasks are captured,...direct reports but will be supported by a Senior Analyst and will work closely with the Senior Manager… more
- NYSTRS (Albany, NY)
- …will be responsible for supervising and mentoring one or more Business Systems Analyst 1 employees on technical related projects which will include understanding ... projects that require a close working relationship with technical leads and support staff + Working...able to work independently + Commitment to providing exceptional customer service + Exceptional verbal and written communication skills… more
- TIAA (NY)
- …Non-Employee CW, perform a variety of moderately complex business planning, support , and project-related duties. Demonstrates an exceptional standard of quality and ... could be extended based on company business needs. **CW-Project/Program Management Analyst V** The ProjectProg Mgmt job plans, organizes, and controls… more
- S&P Global (New York, NY)
- …product features and enhancements, ensuring that they are scalable, reliable, and meet customer needs + Balance technical priorities with business goals to ... an exciting opportunity to take ownership of a key technical initiative within our organization, directly impacting both internal...partner with your Product Management and Quality peers to support a large, global group of agile scrum teams.… more
- City of New York (New York, NY)
- Job Description IMPORTANT NOTE: ONLY CANDIDATES WHO HAVE A PERMANENT STAFF ANALYST OR A COMPARABLE CIVIL SERVICE TITLE WILL BE CONSIDERED FOR AN INTERVIEW. PLEASE ... to instill public confidence and encourage compliance while providing exceptional customer service. The Administration and Planning Division is responsible for… more
- University at Albany (Albany, NY)
- …base articles, and other documentation, as needed. + Provide subject matter expertise, technical support and collaborate across ITS teams and on projects to ... matter expert in desktop and mobile computing and provides technical leadership within service teams. They address and resolve...manage the pace and volume of work required to support thousands of devices. The successful Senior Endpoint Management… more
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