- Baylor Scott & White Health (Dallas, TX)
- …is an onsite position in Dallas, Texas.** We're seeking a strategic and data-driven Senior Analyst to join our Voice of Customer (VoC) Program team at Baylor ... customer experience. You'll lead the analysis of qualitative and quantitative customer experience feedback data across VoC channels, support the development… more
- UKG (Austin, TX)
- …insights for leadership and business partners. Journey Mapping & CX Research Support customer journey mapping workshops and document end-to-end experiences. ... drives retention, adoption, and advocacy. Role Overview We are seeking a data-driven, customer -obsessed Principal Customer Experience (CX) Analyst to join… more
- Insight Global (Houston, TX)
- Job Description Provides first line of support for problem resolution and/or recommendations on selected products and services. Day to Day: . Monitor equipment ... o Review equipment alerts o Act on alerts with Technical Lead, CORE Manager, Fleet Manager, and customers o.... Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all… more
- Citigroup (Irving, TX)
- …effectiveness of own team and other closely related teams. **Responsibilities:** + The Apps Support Intmd Analyst provides technical and business support ... The Apps Support Intmd Analyst is a developing...after application releases and infrastructure updates. Develop and maintain technical support documentation. + Considers implications of… more
- CACI International (San Antonio, TX)
- Tier 2 Cerner Application Support Analyst (2nd & 3rd Shift) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None ... **The Opportunity:** **CACI** is seeking a Tier 2 Application Support Analyst who is responsible for providing...to effectively communicate technical matters to a non- technical audience + Strong customer service and… more
- Houston Methodist (Houston, TX)
- …Senior Application Analyst position is responsible for expert level support and configuration of assigned applications. The position entails assisting, training ... the operation and administration of systems. The Sr. Application Analyst trains and mentors more junior analysts. The Sr....expert solutions with IT customers and vendors + Expert technical skills to support multiple applications and… more
- Robert Half Technology (San Antonio, TX)
- …skills and a customer -focused mindset. Responsibilities: * Deliver Tier I technical support to end users, resolving issues related to hardware, software, ... Description We are looking for a Desktop Support Analyst to join our team...ideal for someone with a passion for providing exceptional technical support and ensuring the seamless operation… more
- US Anesthesia Partners (Dallas, TX)
- …common vision: Empowering people to advance exceptional care. POSITION SUMMARY:The Application Support Analyst specializes in the Freshworks ITSM platform and ... analysis, and platform enhancements to ensure long-term ITSM efficiency. The Application Support Analyst will collaborate closely with IT and business… more
- Highmark Health (Austin, TX)
- …effective August 2016) **Preferred** + Experience and demonstrated proficiency as a Decision Support Analyst or equivalent training and experience in a business ... relationships across the corporation. + Provide analytic and consultative support to a broad spectrum of internal customer...+ Mentor colleagues with less experience on both the technical and business aspects of project and consultative work.… more
- Evolent (Austin, TX)
- …Stay for the culture. **What You'll Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you will be ... responsible for troubleshooting production support issues reported by our clients. You will collaborate...clients. You will collaborate closely with other Application Analysts, Technical Analysts, Development teams, and the Account Management team… more
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