- Steampunk (El Paso, TX)
- …(2) years of supervisory experience, AND two (2) recent years of experience as a customer support services operator/ analyst , including one (1) year of recent ... center goals. + Working with other supervisors and management team members to support representatives and maximize customer satisfaction. + Lives within 50 mile… more
- Capgemini (El Paso, TX)
- …Development, Support and Deployment. **Your skills and experience** + Customer Service Skills, Technical Troubleshooting Skills + Prior call center ... Development, Support and Deployment. **Your skills and experience** + Customer Service Skills, Technical Troubleshooting Skills + Prior call center… more
- Trellix (Austin, TX)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... Response (NDR). You will create resonant messaging that connects customer problems and use cases to product capabilities. You...as well as a new, paradigm-shifting service offering. Drive analyst relations content to support building deeper… more
- Bank of America (Dallas, TX)
- …external business partners/clients to provide resolution to inquiries, issues, and/or technical support . + Candidate will be responsible for processing/verifying ... operations environment. **LOB Job Description:** The Senior Operations Analyst will be responsible for reviewing and processing all...to inquiries by utilizing the various bank systems to support client requests. + The candidate must actively … more
- Capital One (Austin, TX)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment… more
- MUFG (Irving, TX)
- …the seamless integration of core banking systems, payment processing platforms, and customer databases. + **Provide the strategy and oversee the analysis** of ... to test and maintain** robust ETL processes and Python scripts to support sophisticated analytics. + **Conduct and supervise** exploratory data analysis (EDA) to… more
- IBM (Houston, TX)
- …* Enable field sales teams with partnership insights and differentiation to support informed customer decisions. * Drive revenue growth through "sell-to," ... building IBM Consulting's capabilities to meet ServiceNow partnership measurements in Customer Success, Competency, and Capability. * Drive internal and external… more
- Capgemini (Houston, TX)
- …regarding industry best practices and recommendations * Definition of process and technical requirements to support design * Ensures that system improvements ... infrequently to begin with **Job description:** Task details I ServiceNow Business Analyst (SME) - GRC/IRM/TPRM Job Description: A Governance, Risk, and Compliance… more
- L3Harris (Greenville, TX)
- …or Software Engineering experience with System Interfaces. + Able to work w/ customer , systems engineers & system architects to meet delivery requirements. + Strong ... as needed (10% travel expected). + Ability to provide support regularly during ground and test flight events. +...and software. + Verifies fixes to anomalies. Interfaces with customer personnel to ensure their satisfaction with system performance.… more
- NTT DATA North America (Plano, TX)
- …experienced **ServiceNow Business Process Consultant** who also brings strong Business Analyst capabilities. This dual-role position is ideal for someone who excels ... capabilities. + Develop and maintain end-to-end process flows and gap analyses to support solution design. + Prepare and execute test plans, facilitate UAT, and … more
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