- Capital One (Richmond, VA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... doesn't take the path intended. Our product and business analyst team share end-to-end ownership of our customer...2,000 phone and chat agents at the ready to support customers with empathy. As our business continues to… more
- BAE Systems (Sterling, VA)
- …a **ServiceNow Knowledge Manager** , you'll play a critical role in providing exceptional IT support to the customer . You'll be part of a dynamic team that ... **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate about delivering innovative...values innovation, teamwork, and customer satisfaction. If you're a motivated and skilled IT… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …These duties and responsibilities may vary based on the needs of the customer and their users. Works on training course development projects including scoping the ... and timeline to meet project timelines with quality results. Clearly communicates technical and non- technical information to beginner, experienced, and expert… more
- Coinbase (Richmond, VA)
- …autonomy and accountability, we expect you to have the following skills: * * Customer Support Data Experience: *Familiarity with data elements and processes ... at scale. You'll have the opportunity to translate complex technical and operational requirements into easily consumable front end...supporting successful Customer Support initiatives, including employee performance monitoring,… more
- Pegasystems (Dulles, VA)
- …to deliver rapid client value and drive product adoption. + Partner with customer support teams to establish operational models, ensuring seamless service ... excellence across Pega Cloud offerings. **What You'll Do at Pega:** + Lead the technical roadmap for Pega Cloud Networking Connectivity Products on AWS and GCP. +… more
- Koniag Government Services (VA)
- …Services company, is seeking a Power Applications Specialist to work daily on-site to support our government customer at Fort Lee, VA. **Remote and Hybrid work ... Automate, Power BI, and related Microsoft 365 services. This role requires both technical expertise and the ability to work closely with business stakeholders to… more
- BCMC (Falls Church, VA)
- BCMC is looking for individuals with mid-level ServiceNow Developer experience to support customer environment operations. These are REMOTE positions. The ... ServiceNow Developer is a technical resource possessing ServiceNow administration capability and is able...new ServiceNow applications and services * Assist ServiceNow Business Analyst in estimating release level of effort Required Skills:… more
- Shuvel Digital (Vienna, VA)
- …teams to Build/Optimize/Streamline new and existing processes + Translate customer issues/opportunities into technical solution/business requirements Experience, ... threats by deploying, configuring, managing, and maintaining technologies/infrastructure in support our Cybersecurity Operations Center (CSOC) and its associated… more
- Trellix (Richmond, VA)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... Response (NDR). You will create resonant messaging that connects customer problems and use cases to product capabilities. You...as well as a new, paradigm-shifting service offering. Drive analyst relations content to support building deeper… more
- Syms Strategic Group, LLC (SSG) (Newport News, VA)
- …engineering activities such as requirements, design, installation, operation, sustainment, and support + Apply technical principles, theories, and concepts in ... verification environment + Document and communicate test results + Support analysis of test results and resolution of open...+ Measure whether objectives have been met + Provide technical solutions to a wide range of difficult problems… more