- TP-Link North America, Inc. (Irvine, CA)
- …(VPN, 802.1Q VLAN, VoIP, Multicast, Centralized Network Management). + 2+ years business customer technical support experience via Chat, Phone or Email. ... for our North American customer base. The Tier 2 Business Network Support Engineer will...SOP. + Follow the troubleshooting SOP and collect relevant technical problem identification information. + Provide solution based on… more
- Amazon (Culver City, CA)
- …role, you will own the product vision and roadmap, working backwards from the Free tier customer needs. You will create, define, test, and iterate on new ... tier growth working backwards from the Free tier customer needs * Define and execute...to end product delivery experience - 5+ years of technical product or program management experience - Bachelor's degree… more
- V2X (El Segundo, CA)
- …integrity, respect, responsibility, and professionalism. As a Journeyman Network Operations Engineer ( Tier 2), you will provide mid-level operational support for ... to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness....in accordance with the Change Management process. + Hands-on technical position that provides Tier 2 … more
- CACI International (El Segundo, CA)
- …basis. **Opportunity:** Team CACI is seeking a Senior Network Engineer to support an Intelligence Community customer 's diverse network infrastructure, including ... Network Engineer Tier 3 Job Category: Information Technology Time Type:...and communication of status to the company management and customer . + Provide support for the dispatch… more
- TEKsystems (San Luis Obispo, CA)
- Position Summary Deliver outstanding customer service and technical support to internal and external clients by providing timely, courteous, and ... Standard Operating Procedures to resolve issues or escalate to higher- tier support when necessary. + Technical...Operations + Customer Service & Troubleshooting + Technical Support + Communication & Documentation Pay… more
- IBM (Costa Mesa, CA)
- …requirements for all content types. This role specializes in performing and enabling technical support for IBM Content Manager 8. Successful candidates will ... provide technical support assistance to customers using problem...role in IBM's enterprise content management strategy. As a Customer Support Engineer, you will participate in… more
- Palo Alto Networks (Santa Clara, CA)
- …review. As part of the Prisma SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support ... enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical ...problems, with a pointed focus on providing the best customer support in the industry. **Compensation Disclosure**… more
- Palo Alto Networks (Santa Clara, CA)
- …summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- CompuCom (Sacramento, CA)
- …Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Technical Support Manager to join our team. The Technical Support Manager ... staff. Manage the employee work schedule and provide backup support . + Maintain Customer Satisfaction by successfully...and adapt service to changes in demand. + Led Tier 1 & Tier 2 service desk… more
- Zodiac Pool Systems (Carlsbad, CA)
- Contract Technical & Warranty Support Rep I Customer Service Carlsbad, California Apply Description Fluidra is looking for a Contract Technical & ... completing Tier 1 level product training, in support of pool owner customers with technical product inquiries. Responsible for documenting all customer … more