- Robert Half Technology (Jacksonville, FL)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... Florida. In this long-term contract position, you will provide Tier 2 deskside support for both Apple...systems. This is an excellent opportunity to showcase your technical expertise and deliver exceptional service in a dynamic… more
- Lumen (Tallahassee, FL)
- …solve, make decisions on issue resolution while effectively negotiating directly with the customer and internally on their behalf * Technical aptitude to learn ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing… more
- Wolters Kluwer (Tallahassee, FL)
- …and upselling initiatives. + Provide deep strategic insights and analyses from comprehensive customer data. + Design and lead top- tier training programs for ... **About the Role:** As a Customer Success Lead, you will be recognized as...**Strategic Analytical Leadership:** Advanced strategic analytical skills. + **Expert Technical Proficiency:** Comprehensive and deep product/service knowledge. + **CRM… more
- Rubrik (Tallahassee, FL)
- … sales calls + Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding. **Preferred ... in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. +...technology and business requirements of assigned customers. + Makes technical and sales presentations to customer 's … more
- Advantive (Tampa, FL)
- … technical expert, resolving complex software issues and enhancing the customer support experience. You will collaborate cross-functionally with Development, ... Services, and Customer Success teams, applying your analytical and ...recommend scalable solutions. Required Qualifications + 2+ years of technical support experience, ideally in enterprise environments.… more
- Siemens (West Palm Beach, FL)
- **Job Family:** Customer Services **Req ID:** 463277 Pioneering in America, from the first mile to the last. This is what drives us.For more than 160 years, Siemens ... contract for a fleet of high-tech rolling stock. The fleet consists of Tier 4 compliant high-horsepower locomotives in a push-pull configuration with elegant coaches… more
- Concentrix (Tallahassee, FL)
- …lifecycle management. + Cross-Functional Support + Work with Helpdesk and IT Support teams to develop playbooks and troubleshoot Tier 2/3 issues. + Provide ... Job Title: Customer Engineer- MS Teams and Devices Job Description...over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force… more
- Fujifilm (Tallahassee, FL)
- **Position Overview** The Technical Support Engineer, MI - II ( Tier II) handles remote technical support across our product lines for HCUS customers. ... of the position is to be versed in primary support across our Synapse products, and the ability to...with peers and Lead Team members on solving complex technical issues and developing innovative solutions. + Effectively documents… more
- Lockheed Martin (Eglin AFB, FL)
- …for program access * Work various shift hours to include weekends to support customer mission requirements\. Responsibilities include, but are not limited to: ... a NASC Operations shift lead at the National ALIS Support Center, Tier 2 Service Desk\. You...cases in coordination with the shift team to ensure Tier 1 customer issues are responded to… more
- Advantive (Tampa, FL)
- …issues, answering questions, and making sure they get value from our products + Provide Tier 1 support via email, chat, and a web-based ticketing system + ... compassionately while managing multiple priorities + Collaborate with other support and technical teams to escalate and...teams to escalate and resolve complex cases + Document customer issues thoroughly to support ongoing improvements… more