- Intuit (Plano, TX)
- …directly improve the customer experience. **Preferred Attributes** + Background in technical support , SaaS, or customer experience leadership. **Why Join ... and develop a geographically distributed US based team of Tier 2 technical specialists across multiple product... technical authority and escalation point for complex customer and support issues. + Work hands-on… more
- Koniag Government Services (San Antonio, TX)
- **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 3 Level EM Development and Testing Support Services to support KDS ... include, but are not limited to:** + Provides expert-level support and leadership for the Defense Health Agency's Enterprise...and testing, with at least 5 years in a Tier 3 or equivalent senior technical role.… more
- Koniag Government Services (San Antonio, TX)
- **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 2 Level Systems Administration Support Services to support KDS and ... military hospitals, medical clinics, and dental clinics. + Serves as a top- tier expert responsible for shaping and overseeing the implementation of DHA's… more
- Centre Technologies (Dallas, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... skills + Must be a team player with outstanding customer service skills + Entry of time sheets, expense...(if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in compliance… more
- Mass Markets (Killeen, TX)
- …(Not Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION DETAILS WANT ... trusted partner in the industry. We are looking for customer care representatives who enjoys tech support ...brief pre-employment test. POSITION RESPONSIBILITIES This position is a technical support role, troubleshooting VoIP Phones, Data… more
- CACI International (San Antonio, TX)
- …basis. **Opportunity:** Team CACI is seeking a Senior Network Engineer to support an Intelligence Community customer 's diverse network infrastructure, including ... Network Engineer Tier 3 Job Category: Information Technology Time Type:...and communication of status to the company management and customer . + Provide support for the dispatch… more
- Comcast (Plano, TX)
- …Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support , Comcast Business is the nation's largest technology provider to ... growing providers of Ethernet services. **Job Summary** High level customer -facing engineering support focused on Day 2...to troubleshoot and resolve network issues + Is a technical point of contact for other internal engineers +… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... writing and to translate technical terminology into terms understandable to non- technical employees. + Strong customer service skills. + Experience with… more
- Insight Global (Fort Worth, TX)
- …for Ryder and customer locations. Provide extended periods of time on support and project phone calls with Ryder users and vendors. Computer use for email ... Infrastructure related activities to insure delivery dates are met in support of projects which include, location assessments, cabling infrastructure, PCs, Wi-Fi,… more
- Palo Alto Networks (Plano, TX)
- …review. As part of the Prisma SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support ... enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical ...problems, with a pointed focus on providing the best customer support in the industry. **Compensation Disclosure**… more