- Palo Alto Networks (Plano, TX)
- …summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- Jack Henry & Associates (Allen, TX)
- Technical Support Representative III: Complementary Solutions General information Press space or enter keys to toggle section visibility JobID 16325 Position ... Check Imaging Solutions team has an opening for a Technical Support Representative III. If you have...the starting and ending times may vary due to customer support needs and applicant availability. +… more
- BAE Systems (Houston, TX)
- …a supportive and dynamic work environment. If you are a motivated and skilled technical support analyst looking for a new challenge, we encourage you to ... Analyst, you'll play a critical role in providing ** Tier 1** analysis and support for zero...based on position level and/or job specifics. **Level 2 Technical Support Analyst** **117790BR** EEO Career Site… more
- Lumen (Austin, TX)
- …SME to marketing teams and guide the strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... Develop Customer Reference Architectures: Define deployment architectures that further technical proof and validation. Support customer validation,… more
- Verint Systems, Inc. (Austin, TX)
- …integrations. + Manage the technical escalation process through the Verint FSS customer support team, tier 3, and product house escalation teams, ... IT team and their Integrators to ensure long-term success for both the End- Customer and FSS. The Sr. Technical Consultant will be responsible for leading… more
- Siemens (Houston, TX)
- …Strategic, Regional, Corporate, and Global Account Managers, the TAM translates the customer 's business vision into a long-term technical strategy and solution ... large programs, greenfield facilities, or modernization projects. + Enable long-term customer value through integrated solutions, lifecycle support , and… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …and to translate technical terminology into terms understandable to non- technical employees. + Exceptional customer service skills. + Experience preferred ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering, and… more
- Texas Instruments (Dallas, TX)
- …systems are constructed? Do you want to work for and help grow a top- tier technology company? TI's Technical Documentation development program is a 6-12month ... **Change the world. Love your job.** Are you the type of person that loves getting into technical details of technology, grammar and sentence structure or the way… more
- Fujitsu (Dallas, TX)
- …technical expertise and executing system tests during the evaluations. + Provides lead technical support for customer First Office Applications (FOA) and ... between FNC, Partner and other Vendor's products. + Provides technical support for customer demos,...customer demos, industry shows and expos. + Provides tier 3 support to customers for product… more
- ProSphere Tek (El Paso, TX)
- …or unresolved issues to the appropriate technical , analysis, assurance, or engineering support team at Tier 2. Individuals in this role must possess ... Functions and Job Responsibilities** + Provide routine information technology (IT) customer support in maintaining computing systems, printers and other… more