- Lumen (Austin, TX)
- …strategic priorities with a pulse on emerging capabilities and features. + **Bridging Technical & Business Needs:** Translate complex customer needs and business ... committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver… more
- M. C. Dean (Austin, TX)
- …(IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support . Main responsibilities include but are not limited to: ... and patching to ensure compliance with Information Assurance (IA) standards. + Support application of Security Technical Implementation Guides (STIGs) to Windows… more
- CGI Technologies and Solutions, Inc. (Belton, TX)
- …in some technical capacity. * Provide various levels of 1st, 2nd and 3rd tier support * Present technical solutions and ideas to Engineering and ... **Your future duties and responsibilities:** * Ability to understand and convey customer needs and your recommendations to other storage professionals * Translating… more
- SHI (Austin, TX)
- …**Role Description** + Build, implement, and support a wide range of technical solutions for internal and customer purposes. + Manage and configure diverse ... services. This role ensures secure and efficient system performance, resolves technical issues, and collaborates with both internal and external stakeholders,… more
- Amazon (Austin, TX)
- …with data and our extensive training and evaluation infrastructure - Guide and support fellow scientists in solving complex technical challenges, from trajectory ... of billions of packages worldwide. In this role, you'll combine highly technical work with scientific leadership, ensuring the team delivers robust solutions for… more
- ExxonMobil (Spring, TX)
- …scheduling and coordinating cross-functional team meetings and follow-ups. **Sales and Customer Support Materials** + Help compile presentations, market briefs, ... closely with global program managers, and both commercial and technical teams to support market research, data...and internal reports to support customer engagements and business development activities.… more
- ManTech (San Antonio, TX)
- … I/II and Tier III (Escalation to Architecture Team) resolution of customer capacity requests. Provides support for the escalation and communication of ... to Cloud Infrastructure Services managed cloud environment customers. + Provides customer support through chat, email, and capacity request ticketing. +… more
- SHI (Austin, TX)
- …security requirements Provide mentoring and enablement to internal delivery teams and customer technical staff Stay current with Microsoft 365 feature releases, ... Work services practice. This position requires a combination of deep technical expertise, strategic leadership, and customer -facing consulting skills. Role… more
- ServiceNow, Inc. (Austin, TX)
- …+ Support the development of reusable solutions, accelerators, and technical assets + Participate in vendor evaluations, proof of concepts, and roadmap ... our purpose to make the world work better for everyone. **The Team** The Customer Outcomes team at ServiceNow works with customers to help them achieve their… more
- TEKsystems (Dallas, TX)
- …solutions to meet client requirement. The Service Desk Analyst consultant provides technical support to our external managed clients. This position requires ... a strong technical skillset, great customer service skills, and...Job Duties and Responsibilities: + Provide phone and email technical support to end-users to resolve any… more