- LiveRamp (Seattle, WA)
- …**You will:** + Develop and execute comprehensive recruiting strategies to attract top- tier talent for non- technical positions within Commercial, Sales and ... identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and… more
- Everon (Renton, WA)
- …alarm, fire, CCTV, and Card Access systems. + Provides reliable, high quality customer support . + Performs customer instruction on system operation ... Performs new system installations, upgrades, and additions. + Organizes and utilizes technical resources, information, material, and support to ensure efficient… more
- Everon (Spokane, WA)
- …an ability to proctor, coach, and teach others. + Provides reliable, high quality customer support . + Provides customer instruction on system operation and ... the necessary truck stock/inventory (equipment and tools). + Organizes and utilizes technical resources, information, material, and support to ensure efficient… more
- Logitech (Camas, WA)
- … issues as first point of contact, or after escalation from technical support team** + **Mentoring lower tier agents offering guidance, advice and in depth ... in maintaining department service levels by working on non-escalated customer requests.** **The ideal candidate for the role will...well as a track record of high performance in technical support .** **Primary Job Responsibilities** + **Resolve… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- In this role, you will primarily work independently, handling Tier 3 production support tickets by efficiently resolving them within a timely manner. Your ... responsibilities will include communicating with team members and Tier 2 support desk agents to address...translate technical terminology into terms understandable to non- technical employees. + Strong customer service skills.… more
- Lumen (Olympia, WA)
- …SME to marketing teams and guide the strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... Develop Customer Reference Architectures: Define deployment architectures that further technical proof and validation. Support customer validation,… more
- Verint Systems, Inc. (Olympia, WA)
- …integrations. + Manage the technical escalation process through the Verint FSS customer support team, tier 3, and product house escalation teams, ... IT team and their Integrators to ensure long-term success for both the End- Customer and FSS. The Sr. Technical Consultant will be responsible for leading… more
- Lumen (Olympia, WA)
- …an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... Collaboration: Forge strong partnerships with product, engineering, sales engineering, customer service, and product marketing departments to support … more
- Microsoft Corporation (Redmond, WA)
- …be a seasoned technical program manager with a dedicated passion for customer focused solutions, insight and industry knowledge to envision and implement future ... opportunity to contribute meaningfully to a transformative technology. As the **Principal** ** Technical Program Manager (TPM)** in the Quantum 1st Party Hardware TPM… more
- ASM Research, An Accenture Federal Services Company (Vancouver, WA)
- **General Summary** Provides on-site Tier 2 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a ... Responds to telephone calls, email and personnel requests for technical support . + Applies diagnostic techniques to...mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer… more
